fix problems on Gordon Now [iphone]

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—— Run into issues on Gordon Now? Get help pending when official support gets back to you!

Gordon Now
Info:
company: Gordon Food Service, Inc.
: https://gordonnow.com
: gordonnow.com
Chat with our AI-based Gordon Now Support
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Login issue

Cannot sign into app after update

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲

SSO for mobile app not functional

Fix: Ensure that your device is connected to the internet. Sometimes, SSO (Single Sign-On) requires a stable connection to authenticate your cred... ⇲

Gordon Now continuously logs out user

Fix: Check your app settings for any session timeout settings. If available, adjust these settings to extend the session duration. OR Ensure t... ⇲

No longer allows login

Fix: Check if your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolves the log... ⇲
 
Customization issue

No option for home use

Fix: Check the app's settings or preferences to see if there is an option to enable home use. Sometimes, this feature may be hidden under account... ⇲

Only allows viewing past orders

Fix: Check if there is a filter applied that restricts your view to past orders. Look for any settings or options that allow you to change the vi... ⇲
 
Updates issue

Delivery times not updated appropriately

Fix: Refresh the app by pulling down on the main screen to update the delivery information. This can sometimes force the app to fetch the latest... ⇲

Gordon Now is not functional after update

Fix: Try uninstalling and reinstalling the app. This can help reset any corrupted files that may have been introduced during the update process.... ⇲

Delivery estimates are unreliable

Fix: Check if there are any settings in the app that allow you to update your delivery preferences or location, as this can affect delivery estim... ⇲
 
Crashes issue

Gordon Now crashes when switching accounts

Fix: Try clearing the app's cache by offloading the app as mentioned earlier. This can help remove any corrupted data that may be causing the cra... ⇲

Gordon Now does not open

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Bugs issue

Error detected: cannot read properties of undefined

Fix: This error may indicate a bug in the app. Try closing the app completely and reopening it. If the error continues, uninstall and reinstall t... ⇲

Cannot place orders through app

Fix: Ensure that your payment information is correctly entered in the app settings. Go to your account settings and verify that your payment meth... ⇲

Gordon Now is garbage

Fix: If you are experiencing multiple issues, consider clearing the app's cache and data by uninstalling and reinstalling it. This can help impro... ⇲
 
UI issue

Gordon Now is a web browser redirect

Fix: Check your app settings to see if there is an option to disable web redirects. This may help you use the app as intended without being redir... ⇲
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 what users are saying
Bad experience
58.3%

Good experience
25.0%

Neutral
16.7%

~ from our NLP analysis of 24 combined software ratings.

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 Private Data Gordon Now collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics