fix problems on Frisch's Big Boy [iphone]

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—— Run into issues on Frisch's Big Boy? Get help pending when official support gets back to you!

Frisch's Big Boy
Info:
company: Frisch's Big Boy
: https://www.frischs.com/lp/big-boy-rewards-app/
: www.frischs.com
Chat with our AI-based Frisch's Big Boy Support
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Bugs issue

Points not accurately added

Fix: 1. Ensure that you are logged into your account when making purchases to ensure points are tracked. 2. Check the app's terms and conditions... ⇲

Inconsistent point tracking

Fix: 1. Keep a personal log of your transactions and points earned. 2. If you notice discrepancies, try logging out and back in to refresh your a... ⇲
 
Payments issue

Cannot update credit card information

Fix: 1. Go to the 'Account' or 'Payment' section of the app. 2. Look for an option to edit or update your payment method. 3. If the option is not... ⇲
 
Updates issue

Coupons and offers not visible after update

Fix: 1. Check the 'Offers' or 'Coupons' section in the app to see if they are still listed. 2. If not visible, try logging out and back in to ref... ⇲

Frisch's Big Boy does not reflect menu changes

Fix: 1. Try logging out and back in to refresh the app's data. 2. Check for any available updates for the app in the App Store and install them.... ⇲
 
Customization issue

Limited customization options for orders

Fix: 1. Review the menu options carefully as some items may have hidden customization features. 2. If customization is limited, consider providin... ⇲

Lack of meatless options in app

Fix: 1. Review the menu carefully as some items may be vegetarian but not labeled as such. 2. Consider providing feedback through the app or webs... ⇲

No option to substitute items

Fix: 1. Review the menu options carefully as some items may have hidden substitution features. 2. If substitutions are not available, consider pr... ⇲
 
Crashes issue

Frisch's Big Boy crashes or freezes

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Close the app completely and restart it. 3. If the app continues to crash, un... ⇲
 
Account issue

No account recovery options

Fix: 1. If you cannot access your account, try using the 'Forgot Password' feature to reset your password. 2. If that does not work, check the ap... ⇲
 
Settings issue

Points expire too quickly

Fix: 1. Review the app's terms regarding point expiration to understand the timeline. 2. To maximize your points, make regular purchases or check... ⇲
 
Notifications issue

No confirmation of check-in

Fix: 1. Ensure you are following the correct check-in procedure as outlined in the app. 2. If you do not receive confirmation, try logging out an... ⇲
 
Camera issue

Difficulties with scanning receipts

Fix: 1. Ensure you have good lighting and that the receipt is flat and clear when scanning. 2. If the app continues to have issues, try taking a... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check your internet connection to ensure it is stable. 2. Close any other apps running in the background that may be using bandwidth. 3.... ⇲
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 what users are saying
Good experience
92.7%

Neutral
4.1%

Bad experience
3.2%

~ from our NLP analysis of 6,183 combined software ratings.

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 Private Data Frisch's Big Boy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics