—— Run into issues on Café Zupas Rewards? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Café Zupas Re... ⇲
Fix: 1. Open the app and go to your account settings. 2. Check the delivery address you have saved. Ensure it is complete and correctly formatted... ⇲
Fix: 1. Go to the app's payment settings and check the payment method you have saved. Ensure that all card details are correct, including the car... ⇲
Fix: 1. Check the payment settings in the app to see if there is an option to adjust or remove the automatic tip. 2. If you cannot find this opti... ⇲
Fix: 1. Look for a 'Help' or 'Support' section within the app's menu. If available, it may provide FAQs or a contact form. 2. If there is no dire... ⇲
Fix: 1. Go to Settings > Privacy > Location Services and ensure that the Café Zupas Rewards app is set to 'While Using the App' or 'Always'. 2. I... ⇲
Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. If glitches occur, try restarting the app and placin... ⇲
Fix: 1. When placing an order, look for any 'Add Notes' or 'Special Instructions' fields where you can specify your customization requests. 2. If... ⇲
Fix: 1. Check the menu thoroughly for any hidden sections or categories that may contain kids' meal options. 2. If you cannot find what you are l... ⇲
Fix: 1. When placing an order, look for a 'Special Instructions' field where you can request extra dressing. 2. If the app does not allow for thi... ⇲
Fix: 1. When customizing your order, look for a 'Remove' or 'Edit' option next to the items you want to substitute. 2. If this option is not avai... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. If you find certain s... ⇲
Fix: 1. When viewing menu items, look for a 'View Details' or 'More Info' button that may reveal pricing. 2. If prices are not displayed, try ref... ⇲
Fix: 1. Ensure that your location services are enabled for the app, as this can affect tracking accuracy. 2. Refresh the tracking page by pulling... ⇲
Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Clear the... ⇲
Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches... ⇲