fix problems on Bob Evans [iphone]

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—— Run into issues on Bob Evans? Get help pending when official support gets back to you!

Bob Evans
Info:
company: Bob Evans Restaurants, LLC
: https://www.bobevans.com/contact
: www.bobevans.com
Chat with our AI-based Bob Evans Support
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Customization issue

Inability to customize menu items

Fix: Check if there are any specific instructions or options available on the menu page for customization. Sometimes, customization options may b... ⇲

Tipping options are limited

Fix: If the app does not provide sufficient tipping options, consider tipping in cash when you pick up your order. This allows you to give the am... ⇲

No option to add specific sides easily

Fix: Check if there is a 'Customize' or 'Add Sides' option on the menu item page. Sometimes, these options are not immediately visible and may re... ⇲
 
Bugs issue

Offers section does not work

Fix: Ensure that you have a stable internet connection, as a poor connection can prevent the offers section from loading. Try refreshing the app... ⇲

Inconsistent pricing between app and restaurant

Fix: Before placing an order, check the restaurant's website or call them to confirm the prices of the items you wish to order. This can help you... ⇲

Bob Evans does not allow reordering favorites

Fix: If the app does not have a favorites feature, consider manually noting down your favorite orders and placing them again through the app. You... ⇲

Missing items in orders

Fix: Always double-check your order before finalizing it in the app. If you notice any missing items after receiving your order, take a photo of... ⇲
 
Crashes issue

Bob Evans exits randomly during order process

Fix: Make sure your device has enough storage space available. Low storage can cause apps to crash. Go to Settings > General > iPhone Storage to... ⇲
 
Payments issue

Double charging issue

Fix: Check your bank statement or transaction history to confirm if you were indeed double charged. If so, take a screenshot of the transactions... ⇲

No option to add physical gift cards

Fix: Check the app for any updates that may include new features. Sometimes, the ability to add gift cards may be included in a new version of th... ⇲

No cash payment option for pickup

Fix: If cash payment is not available in the app, consider using a credit or debit card for your order. This is often the most straightforward so... ⇲

No way to apply discounts during checkout

Fix: Before checking out, ensure that you have entered any promo codes or discounts in the designated field. Double-check for any expiration date... ⇲
 
UI issue

Bob Evans is not user-friendly

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the app can sometimes improve your experience. Look for... ⇲

Menu navigation is cumbersome

Fix: Try using the search function within the app to quickly find specific items instead of scrolling through the entire menu. This can save time... ⇲
 
Support issue

No feedback mechanism for app issues

Fix: If there is no built-in feedback option, consider keeping a log of any issues you encounter. This can help you track recurring problems and... ⇲

Lack of customer support for app-related issues

Fix: If you encounter issues with the app, check the app's help or FAQ section for common problems and solutions. This can often provide immediat... ⇲
 
Slow issue

Slow response from waitstaff

Fix: If you experience slow service, consider placing your order through the app in advance to minimize wait times when you arrive for pickup.... ⇲
 
Freezing issue

Bob Evans freezes or crashes

Fix: Ensure that your device's operating system is up to date, as outdated software can cause compatibility issues with apps. Go to Settings > Ge... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.1%

Neutral
2.5%

Bad experience
2.4%

~ from our NLP analysis of 21,925 combined software ratings.

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 Private Data Bob Evans collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics