—— Run into issues on GoPass? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Update the App: Ensure that you have the latest version of GoPass installed. Go to the App Store, search for GoPass, and tap 'Update' if... ⇲
Fix: 1. Check for Updates: Ensure that the app is updated to the latest version as updates often fix bugs related to ETAs. 2. Refresh the App: C... ⇲
Fix: 1. Ensure Same Account: Make sure you are logged into the same GoPass account on all devices. 2. Check Internet Connection: Ensure both dev... ⇲
Fix: 1. Use External Tools: While GoPass may have limited features, consider using other trip planning apps like Google Maps or Transit to plan y... ⇲
Fix: 1. Use Notes or Reminders: As a workaround, save your favorite routes in the Notes app or set reminders for your regular trips. 2. Suggest... ⇲
Fix: 1. Use External Maps: Download a transit map from the official transit authority's website or use Google Maps for route visualization. 2. S... ⇲
Fix: 1. Adjust Display Settings: Go to Settings > Display & Brightness on your iPhone and adjust the brightness or enable 'Night Shift' to see if... ⇲
Fix: 1. Check Expiration Dates: Regularly check the expiration dates of your stored passes and ensure they are valid. 2. Refresh the App: Close... ⇲
Fix: 1. Keep Ticket Handy: Always keep your digital ticket accessible in the app to show if asked. 2. Report Issues: If you encounter fare enfor... ⇲
Fix: 1. Check Expiration Details: Always check the app for specific expiration details of day passes before purchasing. 2. Use Feedback: Report... ⇲
Fix: 1. Monitor Real-Time Updates: Regularly check the app for real-time updates on arrival and departure times. 2. Use Alternative Sources: Use... ⇲
Fix: 1. Use Digital Tickets: Rely on the digital ticket feature in the app for boarding. 2. Suggest Feature: Use the feedback option to request... ⇲
Fix: 1. Use Digital Passes: Continue using the app for digital passes until integration is available. 2. Suggest Feature: Use the feedback optio... ⇲
Fix: 1. Use Alternative Navigation Apps: Use Google Maps or Apple Maps for navigation while using GoPass for ticketing. 2. Suggest Feature: Use... ⇲
Fix: 1. Check Bus Schedules: Use the app or external sources to check bus schedules and plan accordingly. 2. Use Alternative Transport: Consider... ⇲
Fix: 1. Check App Settings: Look in the app settings or help section for any information regarding guest network passwords. 2. Ask Staff: If you... ⇲