fix problems on FeelConnect 3 [iphone]

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—— Run into issues on FeelConnect 3? Get help pending when official support gets back to you!

FeelConnect 3
Info:
company: Feel Robotics B.V.
: http://www.feelrobotics.com
: www.feeltechnology.com
Chat with our AI-based FeelConnect 3 Support
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Video issue

Video displays upside down in VR mode

Fix: 1. Check device orientation: Ensure your iPhone is in the correct orientation (landscape) when using VR mode. 2. Restart the app: Close the... ⇲

No playable video source found

Fix: 1. Check video source: Ensure the video source is correctly linked and accessible. 2. Restart the app: Close the app completely and reopen... ⇲
 
Loading issue

Fails to load VR videos

Fix: 1. Check video format: Ensure the VR videos you are trying to load are in a supported format. 2. Clear app cache: Go to Settings > General... ⇲
 
Network issue

Bluetooth connection issues

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Forget and reconnect: In the Bluetooth setting... ⇲

FeelConnect 3 disconnects frequently

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Update the app: Go to the App Store and check... ⇲
 
Account issue

Inability to add contacts

Fix: 1. Check permissions: Go to Settings > Privacy > Contacts and ensure FeelConnect 3 has permission to access your contacts. 2. Restart the a... ⇲

Error when adding users with special characters in usernames

Fix: 1. Use standard characters: When creating usernames, avoid using special characters and stick to letters and numbers. 2. Restart the app: C... ⇲
 
Messages issue

Chat functionality not working

Fix: 1. Check internet connection: Ensure you are connected to Wi-Fi or cellular data. 2. Restart the app: Close the app completely and reopen i... ⇲
 
Screen issue

Blank screen after adding contacts

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Check permissions: Go to Settings > Privacy > C... ⇲
 
Updates issue

Firmware update prompts without action

Fix: 1. Check for updates: Go to the app settings and look for any available firmware updates. 2. Restart the app: Close the app completely and... ⇲

Limited functionality after updates

Fix: 1. Review update notes: Check the App Store for update notes to understand what changes were made. 2. Restart the app: Close the app comple... ⇲
 
UI issue

FeelConnect 3 leads to dead ends

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the navigation. 2. Update the app: Ensure you have the latest version... ⇲
 
Syncing issue

Inconsistent interactive synchronization

Fix: 1. Check internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Restart the app: Close the app completely and reope... ⇲
 
Support issue

Requires multiple troubleshooting steps

Fix: 1. Document steps: Keep a log of the troubleshooting steps you take to identify patterns or common issues. 2. Restart the app: Close the ap... ⇲

No response from developer support

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website for common issues and solutions. 2. Explore community forums: Search... ⇲
 
Settings issue

Guest mode limitations

Fix: 1. Check app settings: Look for any settings related to guest mode and see if there are options to enhance functionality. 2. Create an acco... ⇲
 
Compatibility issue

FeelConnect 3 does not support certain devices

Fix: 1. Check compatibility: Review the app's requirements in the App Store to ensure your device meets them. 2. Update your device: Ensure your... ⇲
 
Crashes issue

FeelConnect 3 closes automatically

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲
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 what users are saying
Bad experience
69.1%

Good experience
19.1%

Neutral
11.8%

~ from our NLP analysis of 110 combined software ratings.

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 Private Data FeelConnect 3 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics