fix problems on Tophy [iphone]

—— Run into issues on Tophy? Get help pending when official support gets back to you!

Tophy - Match,Chat,Dating

Info:

company: Longdistance Tech Inc.

: https://www.tophy.com/contactUs

: www.tophy.com

Chat with our AI-based Tophy Support

🛠️ Common Tophy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

chat freezes when taking control

Fix: Close any other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer models) a... ⇲

18% of users had this problem

app crashes during toy control

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲

15% of users had this problem

UI issue

keyboard disappears during chat

Fix: Restart the Tophy app. Close it completely and then reopen it to reset the keyboard functionality. OR Check your keyboard settings. Go to... ⇲

Privacy issue

strict content moderation for moments

Fix: Familiarize yourself with the community guidelines to ensure your content complies. This can help reduce the chances of your posts being fla... ⇲

inability to share NSFW pics

Fix: Use alternative platforms that allow NSFW content for sharing such images, and provide links in your Tophy profile instead. OR Engage in... ⇲

excessive flagging of benign content

Fix: Review the content you are posting to ensure it aligns with community standards. Avoid using language or images that could be misinterpreted... ⇲

Security issue

fake profiles prevalent

Fix: Be cautious when interacting with new users. Look for profiles with verified information or mutual connections before engaging. OR Use th... ⇲

bots and scammers dominate user base

Fix: Limit your interactions to users who have a complete profile and recent activity. This can help you avoid bots. OR Engage in group chats... ⇲

no verification system for users

Fix: Be vigilant about the profiles you interact with. Look for signs of authenticity, such as profile pictures and detailed bios. OR Consider... ⇲

spam accounts requesting money

Fix: Be cautious and do not engage with accounts that request money. Report these accounts immediately using the app's reporting feature. OR E... ⇲

Updates issue

messages and connections lost after updates

Fix: Before updating the app, back up your chat history if possible. Check if the app has a backup feature in settings. OR After an update, ch... ⇲

Messages issue

limited daily message sending

Fix: Plan your messages ahead of time and prioritize important conversations to make the most of your daily limit. OR Engage in group chats wh... ⇲

Network issue

connection timeouts in vibe area

Fix: Ensure you have a strong internet connection. Move closer to your Wi-Fi router or switch to a more stable network if possible. OR Try cle... ⇲

Support issue

poor member management

Fix: Utilize the app's filtering options to manage your connections better. Block or mute users who are not contributing positively to your exper... ⇲

lack of meaningful connections

Fix: Participate in community events or discussions to meet like-minded users and foster deeper connections. OR Be proactive in starting conve... ⇲

no moderation or oversight

Fix: Take personal responsibility for your interactions. Be mindful of who you engage with and report any inappropriate behavior. OR Encourage... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

63.5%

Bad experience

28.2%

Neutral

8.2%

~ from our NLP analysis of 170 combined software ratings.

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Private Data Tophy collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

850 coins: $9.99 850 coins
2550 coins: $29.99 2550 coins
8500 coins: $99.99 8500 coins
1700 coins: $19.99 1700 coins
4250 coins: $49.99 4250 coins