fix problems on Berliner Philharmoniker [iphone]

—— Run into issues on Berliner Philharmoniker? Get help pending when official support gets back to you!

Berliner Philharmoniker

Info:

company: Berliner Philharmoniker

: https://www.digitalconcerthall.com/help

: www.digitalconcerthall.com

Chat with our AI-based Berliner Philharmoniker Support

🛠️ Common Berliner Philharmoniker Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Audio and video sync issues

Fix: Try restarting the app. Close it completely and reopen it to see if the sync issue resolves itself. OR Check your internet connection. A... ⇲

17% of users had this problem

Inconsistent playback quality

Fix: Adjust the video quality settings in the app. Lowering the quality can help maintain a consistent playback experience, especially on slower... ⇲

17% of users had this problem

Downloads issue

Limited offline download options

Fix: Check if there are any settings within the app that allow you to manage offline downloads. Look for a 'Downloads' or 'Offline' section in th... ⇲

UI issue

Navigation interface not intuitive

Fix: Familiarize yourself with the app layout by exploring each section. Take a few minutes to tap around and see what each button does. OR Lo... ⇲

Camera issue

Camera angle changes too frequently

Fix: Check if there is an option in the settings to lock the camera angle or select a preferred angle for viewing. OR If no option exists, try... ⇲

No option for steady camera view

Fix: Look for a 'Camera Settings' option in the app to see if you can select a fixed camera view. OR If this feature is not available, conside... ⇲

Notifications issue

Subscription renewal reminders are intrusive

Fix: Check the app settings for notification preferences. You may be able to adjust how often you receive reminders or turn them off altogether.... ⇲

Settings issue

Lack of subtitles for German operas

Fix: Check if there are any settings in the app to enable subtitles or closed captions. This may be found in the playback settings. OR Look fo... ⇲

Network issue

High data usage for downloads

Fix: Change the download settings to a lower quality if available. This can significantly reduce data usage. OR Use Wi-Fi for downloads instea... ⇲

Compatibility issue

Error messages on certain devices

Fix: Ensure that your device meets the app's minimum requirements. Check the App Store page for compatibility information. OR Try updating the... ⇲

Freezing issue

Berliner Philharmoniker freezes while watching stream

Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. This... ⇲

Crashes issue

Berliner Philharmoniker crashes after a few minutes of playback

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to free up space... ⇲

Support issue

Limited support options

Fix: Explore the app for a FAQ or help section that may provide answers to common issues. OR Search online for user forums or communities wher... ⇲

Audio issue

No album version for audio playback

Fix: Check if there are any settings in the app that allow you to switch between different audio formats or versions. OR Consider using a diff... ⇲

Installation issue

Difficulties deleting the app

Fix: Press and hold the app icon until it jiggles, then tap the 'X' to delete it. If this doesn't work, go to Settings > General > iPhone Storage... ⇲

Storage issue