—— Run into issues on RISER? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To reduce battery consumption, try lowering the screen brightness while using the app. You can do this by going to Settings > Display & Brig... ⇲
Fix: To enhance your privacy, go to the app settings and look for privacy options. Ensure that your profile visibility is set to private or only... ⇲
Fix: Explore alternative routing settings within the app. Check if there are options to select different types of routes (e.g., scenic, fastest,... ⇲
Fix: To create a reverse route, manually input your destination as the starting point and your starting point as the destination in the app. This... ⇲
Fix: Check the routing preferences in the app settings to see if there is an option to avoid unpaved or dirt roads. This may be listed under rout... ⇲
Fix: Check if there is an option in the app settings to enable traffic information. This may be found under navigation settings or map settings.... ⇲
Fix: Check the app's notification settings to ensure that turn notifications are enabled. Go to Settings > Notifications and find RISER to adjust... ⇲
Fix: If the app fails to load routes, try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-clicking... ⇲
Fix: Check if there is an option in the app settings to adjust the frequency of turn-by-turn directions. Some apps allow you to set how often you... ⇲
Fix: Explore the app's settings for any customization options related to ride preferences. Look for features that allow you to adjust waypoints,... ⇲
Fix: Evaluate the features you use most and consider downgrading to a lower subscription tier if available. This can help reduce costs while stil... ⇲
Fix: Check if your iPhone's iOS is updated to the latest version, as compatibility issues can sometimes be resolved with updates. Go to Settings... ⇲
Fix: To prevent loss of route data, regularly save your routes within the app. Look for a 'Save' or 'Bookmark' option after planning a route. O... ⇲
Fix: Explore the app settings to see if there are options to enable more advanced map features, such as satellite view or terrain view, which may... ⇲
Fix: If search functionality is impaired in dark mode, try switching to light mode temporarily to see if the issue persists. You can do this by g... ⇲