fix problems on MyRide [iphone]

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—— Run into issues on MyRide? Get help pending when official support gets back to you!

MyRide – Motorcycle Routes
Info:
company: YAMAHA MOTOR Europe
: https://www.yamaha-motor.eu/eu/en/experiences/applications/myride/
: www.yamaha-motor.eu
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Account issue

Cannot save rides after logging out

Fix: Ensure that you are logged in before starting a ride. If you log out, the app may not save your ride data. Always check your login status be... ⇲
 
Support issue

No option to report bugs or issues

Fix: Look for a feedback or contact option within the app settings. If there is none, consider using the app's social media pages or forums to re... ⇲

Difficulty in contacting app support

Fix: Look for community forums or user groups related to MyRide where you can ask questions and get support from other users. OR Utilize socia... ⇲
 
Uploads issue

Saved routes cannot be exported to GPX

Fix: Check if there are any updates to the app that may have added this feature. Go to the App Store and look for updates. OR As a workaround,... ⇲
 
Settings issue

Notifications always in km regardless of settings

Fix: Go to the app settings and look for a unit of measurement option. Ensure that you have selected your preferred unit (miles or kilometers) an... ⇲
 
Customization issue

Must switch default bike to start a ride

Fix: Before starting a ride, set your preferred bike in the app settings. This way, it will automatically select the default bike when you start... ⇲

Cannot delete unwanted rides

Fix: Check the app settings for an option to manage or delete rides. If available, select the ride you want to delete and look for a delete optio... ⇲
 
Crashes issue

MyRide crashes during rides

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to free up space... ⇲
 
Syncing issue

Rides disappear at times

Fix: Check if the app is set to save rides automatically. Go to settings and ensure that the auto-save feature is enabled, if available. OR Af... ⇲

Inconsistent ride saving

Fix: Ensure that you have a stable internet connection while using the app, as this can affect ride saving. If you are in an area with poor conne... ⇲
 
Backup issue

No autosave feature

Fix: Manually save your ride at regular intervals. Set a timer on your phone to remind you to save your ride every 10-15 minutes. OR Consider... ⇲
 
Login issue

Endless loop when resetting password

Fix: Clear the app cache by going to your device settings, finding MyRide, and selecting 'Clear Cache' if available. Then, try resetting your pas... ⇲
 
Bugs issue

Lean angle accuracy may be affected by phone position

Fix: Ensure that your phone is mounted securely and in a position that is level with the ground while riding. This can help improve accuracy. O... ⇲
 
Privacy issue

Public GPS location data poses privacy risk

Fix: Adjust your app settings to limit location sharing. Go to Settings > Privacy > Location Services and set MyRide to 'While Using the App' to... ⇲
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 what users are saying
Good experience
92.5%

Neutral
4.0%

Bad experience
3.5%

~ from our NLP analysis of 1,510 combined software ratings.

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 Private Data MyRide collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics