fix problems on MARTIN'S Food Markets [iphone]

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—— Run into issues on MARTIN'S Food Markets? Get help pending when official support gets back to you!

MARTIN'S Food Markets
Info:
company: Giant Food Stores LLC
: https://martinsfoods.com/contact-us/
Chat with our AI-based MARTIN'S Food Markets Support
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Account issue

Cannot change account information in app

Fix: 1. Check for an 'Account' or 'Profile' section in the app. If available, look for an option to edit your information. Make the necessary cha... ⇲
 
Loading issue

Coupons fail to load

Fix: 1. Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR 2. Cle... ⇲
 
Battery issue

MARTIN'S Food Markets drains battery quickly

Fix: 1. Check for background app activity: Go to Settings > Battery and see if MARTIN'S Food Markets is using excessive battery. If so, consider... ⇲

MARTIN'S Food Markets causes phone to heat up

Fix: 1. Close other apps running in the background to reduce the load on your device. Go to the app switcher and swipe up on apps to close them.... ⇲
 
Bugs issue

Shopping list resets unexpectedly

Fix: 1. Ensure you are saving your shopping list properly. After adding items, look for a 'Save' button and confirm that it is saved before exiti... ⇲

MARTIN'S Food Markets does not handle large orders well

Fix: 1. Break down your shopping list into smaller sections. Add items in batches to avoid overwhelming the app, which may help it function bette... ⇲
 
Search issue

Inability to view or search loaded coupons

Fix: 1. Navigate to the coupons section of the app and ensure you are connected to the internet. If coupons are not loading, try refreshing the p... ⇲
 
Customization issue

No option to choose substitutions

Fix: 1. Check the settings or preferences in the app to see if there is an option to enable substitutions. If not, consider contacting customer s... ⇲

Cannot rearrange shopping list items

Fix: 1. Check if there is an edit mode in the shopping list section. If so, enable it and see if you can drag and drop items to rearrange them.... ⇲

Limited substitution options

Fix: 1. Review the substitution options available in the app. If they are limited, consider checking the website for more options or contacting c... ⇲
 
UI issue

Navigation is cumbersome

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring different sections to understand where everything is located. OR 2... ⇲

Search suggestions cover search bar

Fix: 1. Try tapping outside the search suggestions to dismiss them, allowing you to see the search bar clearly. OR 2. If this is a persistent... ⇲

No way to exit invoice view

Fix: 1. Look for a back button or an 'X' in the corner of the invoice view. Tapping this should take you back to the previous screen. OR 2. If... ⇲

Cannot access shopping cart

Fix: 1. Check if you are logged into your account. If not, log in and try accessing the cart again. OR 2. If the cart is still inaccessible, t... ⇲
 
Screen issue

MARTIN'S Food Markets does not acclimate screen direction

Fix: 1. Check your device's orientation lock. Swipe down from the top right corner of your iPhone to access the Control Center and ensure the ori... ⇲
 
Login issue

Frequent login issues

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to rese... ⇲
 
Support issue

Customer support is unhelpful

Fix: 1. Look for FAQs or help sections within the app that may provide answers to common issues without needing to contact support. OR 2. Cons... ⇲
 
Notifications issue

No notification for removed items

Fix: 1. Regularly check your shopping list and cart manually to ensure you are aware of any changes or removals. OR 2. If this is a persistent... ⇲
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 what users are saying
Good experience
88.9%

Bad experience
7.5%

Neutral
3.5%

~ from our NLP analysis of 5,482 combined software ratings.

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 Private Data MARTIN'S Food Markets collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics