fix problems on Food Lion To Go [iphone]

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—— Run into issues on Food Lion To Go? Get help pending when official support gets back to you!

Food Lion To Go
Info:
company: Food Lion, LLC
: http://www.foodlion.com
: www.foodlion.com
Chat with our AI-based Food Lion To Go Support
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Login issue

Requires multiple logins

Fix: 1. Ensure that you are using the 'Remember Me' option when logging in. 2. Check your iPhone settings under Settings > Passwords & Accounts t... ⇲

Session timeouts

Fix: 1. Try to complete your orders more quickly to avoid timeouts. 2. If you are logged out frequently, check your internet connection for stabi... ⇲
 
Bugs issue

Inconsistent item availability

Fix: 1. Regularly check the app for updates on item availability, as stock can change frequently. 2. Consider calling your local store to confirm... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check your internet connection; switch between Wi-Fi and cellular data to see if performance improves. 2. Close any other apps running in... ⇲
 
UI issue

Difficult to navigate substitutions

Fix: 1. Familiarize yourself with the app layout by exploring the substitution section before placing an order. 2. Use the search function to qui... ⇲

Inaccurate pickup time selection

Fix: 1. Double-check the selected pickup time before finalizing your order. 2. If the app allows, try selecting a different time slot to see if i... ⇲

Limited product descriptions

Fix: 1. Use the search function to find specific products and check if more detailed descriptions are available. 2. If you have questions about a... ⇲

Cannot add multiple quantities

Fix: 1. Check if the app has a limit on quantities for specific items; if so, try adding items in separate transactions. 2. If the app allows, tr... ⇲

Inability to modify orders easily

Fix: 1. Review the order summary carefully before finalizing your order to ensure everything is correct. 2. If you need to modify an order, try d... ⇲

Inability to view refunds and replacements

Fix: 1. Check your order history in the app to see if there are any updates on refunds or replacements. 2. If you have received a refund, it may... ⇲
 
Security issue

Issues with captcha

Fix: 1. Ensure that your device's software is up to date, as outdated software can cause issues with captcha. 2. Try clearing your browser cache... ⇲
 
Payments issue

High pickup fees

Fix: 1. Check if there are any promotions or discounts available for pickup fees in the app or on the website. 2. Consider ordering larger quanti... ⇲
 
Search issue

Store locator fails

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting Food Lion To Go. 2... ⇲
 
Notifications issue

Notifications not working

Fix: 1. Check your notification settings by going to Settings > Notifications > Food Lion To Go and ensure that notifications are enabled. 2. Res... ⇲
 
Crashes issue

Food Lion To Go crashes when switching apps

Fix: 1. Ensure that your iPhone is updated to the latest iOS version, as updates can fix app stability issues. 2. Close other apps running in the... ⇲
 
Syncing issue

Missing items in cart after logout

Fix: 1. Always check your cart before logging out to ensure all items are saved. 2. If items are missing, try adding them again before finalizing... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use the in-app support feature to submit your inquiries, as this may provide a quicker response. 2. Keep a record of your inquiries to fo... ⇲
 
Customization issue

No option for no substitutions

Fix: 1. When placing your order, look for a notes section where you can specify 'no substitutions' for your items. 2. If this option is not avail... ⇲
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 what users are saying
Good experience
92.6%

Bad experience
4.6%

Neutral
2.8%

~ from our NLP analysis of 9,248 combined software ratings.

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 Private Data Food Lion To Go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics