fix problems on Hoya [iphone]

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—— Run into issues on Hoya? Get help pending when official support gets back to you!

Hoya - teen dating app
Info:
company: Beijing Twelve Guest Technology Co., Ltd.
: https://static.hoyachat.com/ts.html
: hoyachat.com
Chat with our AI-based Hoya Support
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Payments issue

Cannot view messages or likes without subscription

Fix: If you want to view messages or likes without subscribing, consider using the app during any promotional periods when features may be tempor... ⇲

Cannot send messages without subscription

Fix: To communicate with other users without a subscription, consider using the app's free features, such as commenting on posts or engaging in p... ⇲

Useless without payment

Fix: To maximize your experience without payment, focus on utilizing any free features the app offers, such as profile browsing or community inte... ⇲
 
Customization issue

Limited gender selection for swiping

Fix: If the gender selection does not meet your preferences, try adjusting your profile settings to see if there are additional options available... ⇲
 
Settings issue

Age range options are inaccurate

Fix: Double-check your profile settings to ensure that you have selected the correct age range for your preferences. Sometimes, the settings may... ⇲
 
Compatibility issue

Inaccessible for ages 12-17 despite 12+ rating

Fix: If you are within the age range but cannot access the app, ensure that your device settings allow for the installation of apps rated 12+. Ch... ⇲
 
Account issue

No option to delete account

Fix: If you wish to delete your account, check the app's settings thoroughly for any hidden options related to account management. Sometimes, the... ⇲
 
Crashes issue

Hoya crashes on opening

Fix: If the app crashes upon opening, try restarting your device. This can clear temporary glitches that may be causing the app to malfunction. A... ⇲

Hoya keeps crashing

Fix: If the app continues to crash, try uninstalling and reinstalling the app. This can resolve any corrupted files that may be causing the crash... ⇲
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 what users are saying
Good experience
79.5%

Bad experience
16.2%

Neutral
4.3%

~ from our NLP analysis of 371 combined software ratings.

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 Private Data Hoya collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. 1 month Hoya Plus Subscribe : $9.99 1_Month_HoyaPlus_Subscribe
  2. 1 month Hoya Gold Subscribe : $14.99 1 month Hoya Gold Subscribe
  3. 3 months Hoya Plus: $19.99 3 months Hoya Plus service
  4. 3 months Hoya Gold: $29.99 3 months Hoya Gold service for users
  5. 12 months Hoya Plus: $59.99 12 months Hoya Plus service
  6. 1 month Hoya Plus: $9.99 1 month Hoya Plus service
  7. 1 month Hoya Gold: $14.99 1 month Hoya Gold service for users
  8. 12 months Hoya Gold: $89.99 12 months Hoya Gold service for users