fix problems on Proton Pass [iphone]

—— Run into issues on Proton Pass? Get help pending when official support gets back to you!

Proton Pass - Password Manager

Info:

company: Proton AG

: https://proton.me/support

: proton.me

Chat with our AI-based Proton Pass Support

🛠️ Common Proton Pass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot switch email associated with throwaway alias

Fix: To change the email associated with a throwaway alias, first, log into your Proton Pass account. Navigate to the settings or account managem... ⇲

Cannot create email using generated alias

Fix: If you are unable to create an email using a generated alias, ensure that you are following the correct steps. Go to the 'Aliases' section i... ⇲

UI issue

Interface improvements needed for iOS

Fix: While you cannot change the app's interface directly, you can provide feedback through the app's feedback feature. In the meantime, familiar... ⇲

Apple defaults to internal password UI

Fix: To prevent Apple from defaulting to its internal password manager, go to your iPhone's Settings. Scroll down and select 'Passwords'. Here, y... ⇲

No built-in browser for navigation

Fix: Since there is no built-in browser, you can use your device's default browser to navigate to websites. Once there, you can manually copy and... ⇲

Bugs issue

Autofill not working consistently

Fix: If autofill is inconsistent, first ensure that Proton Pass is enabled in your iPhone's settings. Go to Settings > Passwords > AutoFill Passw... ⇲

Login issues with access token errors

Fix: For access token errors, first, ensure that you are using the correct login credentials. If you have forgotten your password, use the passwo... ⇲

Random logouts from the app

Fix: If you are experiencing random logouts, check your app settings for any session timeout options. If available, increase the timeout duration... ⇲

Syncing issue

Sync issues across devices

Fix: To resolve sync issues, first ensure that you are logged into the same Proton Pass account on all devices. Check your internet connection on... ⇲

Incomplete import of passwords from other managers

Fix: If the import process is incomplete, double-check the format of the exported file from your previous password manager. Ensure it is in a com... ⇲

Customization issue

Limited item types and custom fields

Fix: If you find the item types and custom fields limited, consider using the notes section of each entry to add additional information. This can... ⇲

Compatibility issue

No Mac desktop app

Fix: While there is no dedicated Mac desktop app, you can access Proton Pass through a web browser on your Mac. Simply log into your account via... ⇲

No Safari extension

Fix: If there is no Safari extension available, you can still use Proton Pass by copying and pasting passwords manually from the app into Safari.... ⇲

Payments issue

High pricing compared to competitors

Fix: If you find the pricing high, consider reviewing the features you are using and see if you can downgrade to a lower tier plan that still mee... ⇲

Support issue

Slow customer support response

Fix: In the case of slow customer support, check the app's FAQ or help section for common issues and solutions. Many problems can be resolved thr... ⇲

Account issue

Account deletion issues without timely support

Fix: If you are having trouble deleting your account, first ensure you are following the correct procedure outlined in the app's settings or help... ⇲