fix problems on Digi Yatra [iphone]

—— Run into issues on Digi Yatra? Get help pending when official support gets back to you!

Digi Yatra

Info:

company: Digi Yatra Foundation

: https://digiyatrafoundation.com

Chat with our AI-based Digi Yatra Support

🛠️ Common Digi Yatra Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Digi Yatra freezes after adding boarding pass

Fix: 1. Close the app completely by swiping it away from the app switcher. 2. Restart your iPhone to clear any temporary glitches. 3. Reopen the... ⇲

Registration process leads to a blank screen

Fix: 1. Ensure your internet connection is stable. Switch between Wi-Fi and mobile data to see if it resolves the issue. 2. Clear the app's cache... ⇲

Registration issue

Forbidden error during registration

Fix: 1. Check if you are using a VPN or proxy; disable it as it may cause access issues. 2. Ensure that you are entering the correct information... ⇲

Only allows Indian phone numbers for registration

Fix: Currently, if the app only accepts Indian phone numbers, you may need to use a friend's or family member's Indian number for registration. A... ⇲

Unable to receive OTP for login

Fix: 1. Ensure that your phone number is entered correctly. 2. Check your network connection and try switching between Wi-Fi and mobile data. 3.... ⇲

Uninstalling and reinstalling causes login issues

Fix: 1. Before uninstalling, ensure you have your login credentials saved. 2. After reinstalling, clear the app's cache by going to Settings > Ge... ⇲

Loading issue

Digi Yatra does not load past the register screen

Fix: 1. Close the app completely and restart your iPhone. 2. Check for any available updates in the App Store and install them. 3. Clear the app'... ⇲

Camera issue

No selfie option for identity authentication

Fix: If the app does not provide a selfie option, check if there are any updates available in the App Store that may add this feature. 2. Alterna... ⇲

Boarding pass QR code scanning fails

Fix: 1. Ensure that the camera lens is clean and unobstructed. 2. Hold your phone steady and ensure the QR code is well-lit and in focus. 3. Try... ⇲

UI issue

Cannot paste Aadhar number

Fix: 1. Ensure that you are copying the Aadhar number correctly from the source. 2. Try using a different app to copy the number, then return to... ⇲

Captcha is faint and difficult to read

Fix: 1. Try refreshing the captcha by tapping on the refresh icon, if available. 2. Adjust your screen brightness to see if it helps in reading t... ⇲

Network issue

Digi Yatra cannot connect to the internet

Fix: 1. Check your internet connection by trying to load a webpage in your browser. 2. Restart your router or switch between Wi-Fi and mobile dat... ⇲

Support issue

No support ticket option available

Fix: 1. Check the app's help or FAQ section for common issues and solutions. 2. Look for a contact email or phone number in the app or on the off... ⇲

Compatibility issue

Digi Yatra is not user-friendly for NRIs or foreigners

Fix: 1. Familiarize yourself with the app's features by exploring the help section or user guide if available. 2. Use online forums or communitie... ⇲

Inconsistent performance across devices

Fix: 1. Ensure that all devices have the latest version of the app installed. 2. Check the device specifications to ensure they meet the app's re... ⇲