fix problems on Air India [iphone]

—— Run into issues on Air India? Get help pending when official support gets back to you!

Air India: Book Flight Tickets

Info:

company: Air India Ltd.

: https://www.airindia.com/in/en/customer-support.html

: www.airindia.com

Chat with our AI-based Air India Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App is poorly designed

Fix: Try resetting the app layout by uninstalling and reinstalling the app. This can sometimes clear up design issues and refresh the user interf... »»

Difficult navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located, such as booking, check-in,... »»

UI issue

Check-in UI needs improvement

Fix: If the check-in process is cumbersome, try using the web version of the Air India site for check-in instead. This may provide a more straigh... »»

No clear booking instructions

Fix: Follow a step-by-step guide available on the Air India website or look for tutorial videos online that explain the booking process. OR Ta... »»

Crashes issue

Frequent crashes

Fix: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated operat... »»

Slow issue

Slow loading times

Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if loading times improve. A weak connection can significantly sl... »»

Bugs issue

Broken links

Fix: Try refreshing the app or restarting your device. Sometimes, a simple restart can resolve temporary glitches with links. OR If a link is... »»

Inadequate baggage handling

Fix: Familiarize yourself with the baggage policy on the Air India website before your flight to avoid issues at the airport. OR Keep all bagg... »»

Unresponsive app features

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can sometimes resolve unresponsive features. OR Re... »»

Unclear error reporting

Fix: Keep a log of any error messages you encounter, including what you were doing when the error occurred. This can help you troubleshoot or fin... »»

Updates issue

Inconsistent flight status updates

Fix: Manually check flight status on the Air India website or through a reliable flight tracking service. This can provide you with the most accu... »»

Inability to upgrade online

Fix: Check if upgrades are available through the app by navigating to your booking and looking for upgrade options. If not, consider using the Ai... »»

Payments issue

Credit card transactions fail

Fix: Ensure that your credit card information is entered correctly. Double-check the card number, expiration date, and CVV code. Also, ensure tha... »»

Syncing issue

Missing frequent flyer integration

Fix: Manually enter your frequent flyer number during the booking process if the app does not allow integration. This ensures you still earn poin... »»

Customization issue

Lack of user-friendly features

Fix: Explore the app thoroughly to discover any hidden features that may not be immediately obvious. Sometimes, features are available but not we... »»

Settings issue

No option to choose currency type

Fix: Check if the app automatically detects your location and adjusts the currency accordingly. If not, consider using the Air India website wher... »»

Account issue

Profile update issues

Fix: Log out of the app and log back in to refresh your profile settings. Sometimes, this can resolve issues with updates not saving. OR Try u... »»

Support issue

Limited customer service response

Fix: Utilize the FAQ section of the Air India website for common issues and solutions, which may provide quicker answers than waiting for custome... »»

Audio issue

Poor in-flight entertainment

Fix: Download movies or shows onto your device before your flight to ensure you have entertainment available during your journey. OR Bring a b... »»

Freezing issue

Frequent app freezes

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free up s... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

5.6%

Neutral

2.5%

~ from our NLP analysis of 23,186 combined software ratings.

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Private Data Air India collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics