fix problems on Glo Café [iphone]

​

—— Run into issues on Glo Café? Get help pending when official support gets back to you!

Glo Café
Info:
company: Globacom limited
: http://www.gloworld.com/ng/support/
: www.gloworld.com
Chat with our AI-based Glo Café Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Lack of clarity on data validity

Fix: 1. When purchasing a data bundle, look for any terms and conditions or validity information displayed on the purchase screen. 2. If unclear,... ⇲

Glocafe balance not displaying

Fix: 1. Ensure you are logged into the correct account associated with your balance. 2. Clear the app cache and restart the app to see if the bal... ⇲

Call bonus not showing

Fix: 1. Ensure you have met the requirements for receiving the call bonus as specified by Glo. 2. Restart the app and check your balance again.... ⇲
 
Compatibility issue

Glo Café not functioning on certain devices

Fix: 1. Ensure your device meets the minimum system requirements for the Glo Café app. 2. Check for any available software updates for your devic... ⇲
 
Bugs issue

Incorrect format error for phone number

Fix: 1. Ensure you are entering your phone number in the correct format, typically including the country code (e.g., +234 for Nigeria). 2. Double... ⇲
 
Payments issue

Issues with bank card recharge

Fix: 1. Verify that your bank card is valid and has sufficient funds. 2. Ensure that you are entering the card details correctly, including the c... ⇲
 
Messages issue

No SMS viewing feature

Fix: 1. Check if your device has the necessary permissions enabled for the Glo Café app to access SMS. Go to Settings > Apps > Glo Café > Permiss... ⇲

No OTP received for new users

Fix: 1. Ensure that your phone number is entered correctly and is active. 2. Check your network signal strength and try resending the OTP after a... ⇲
 
Login issue

Login issues after updates

Fix: 1. Ensure you are using the correct login credentials. If you forgot your password, use the 'Forgot Password' feature to reset it. 2. Clear... ⇲
 
Support issue

Unresponsive customer service

Fix: 1. Check the Glo website for FAQs or troubleshooting guides that may address your issue. 2. Use alternative contact methods such as social m... ⇲
 
Registration issue

Unclear registration format

Fix: 1. Carefully read the registration instructions provided in the app. Ensure you are filling out all required fields correctly. 2. If you enc... ⇲
 
Security issue

Authentication and authorization problems

Fix: 1. Ensure you have a stable internet connection when attempting to authenticate. 2. Clear the app cache and data, then restart the app and t... ⇲
 
Loading issue

Glo Café loading indefinitely

Fix: 1. Check your internet connection to ensure it is stable. 2. Force close the app and restart it. If it still loads indefinitely, try restart... ⇲
 
Network issue

Data fetching errors

Fix: 1. Ensure you have a stable internet connection. 2. Restart the app and try fetching data again. If the issue persists, clear the app cache.... ⇲

Slow network performance

Fix: 1. Check your internet connection speed using a speed test app. If the speed is low, try switching to a different network or resetting your... ⇲
 
Settings issue

Inability to switch tariff plans

Fix: 1. Ensure you are following the correct procedure for switching tariff plans as outlined in the app. 2. Check if there are any restrictions... ⇲
 
Updates issue

System upgrade errors

Fix: 1. Ensure you have a stable internet connection during the upgrade process. 2. Restart the app and try the upgrade again. OR 1. If the up... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Ensure your device has enough storage space available. Clear unnecessary files or apps to free up space. 2. Update the app to the latest... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
55.4%

Good experience
37.3%

Neutral
7.2%

~ from our NLP analysis of 249 combined software ratings.

 Switch to these Alternatives:
Temp Mail - Temporary Mail Box
VPN by Private Internet Access
Temp Mail by temp-mail.io
Spike - Email & Team Chat
Mises Browser
AI Voice Generator Video Maker
TypeOn: Ai Keyboard Translator
Chat AI + Essay Writer
VPN Proxy OvpnSpider
Windscribe VPN

 Private Data Glo Café collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content