fix problems on VPN Proxy OvpnSpider [iphone]

—— Run into issues on VPN Proxy OvpnSpider? Get help pending when official support gets back to you!

VPN Proxy OvpnSpider

Info:

company: WCOMES TECHNOLOGIES CO.,LIMITED

: https://www.yihuacenter.com/ovpn.html

Chat with our AI-based VPN Proxy OvpnSpider Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

connection issues

Fix: 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. If the connection is weak, tr... »»

slow server speeds

Fix: 1. Change server location: Open the app and select a different server location that is closer to your physical location. This can often impr... »»

Crashes issue

app crashes after update

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes after an update. 2. Clear app cache: Go to Settings > General > iPhon... »»

Ads issue

ads are intrusive

Fix: 1. Upgrade to a premium version: If available, consider subscribing to a premium version of the app that removes ads. 2. Use ad-blocking fea... »»

subscription issues with ads not removed

Fix: 1. Verify subscription status: Go to the app settings and check if your subscription is active. If not, consider renewing it. 2. Log out and... »»

UI issue

user interface is not user-friendly

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for a help or tuto... »»

Network issue

servers frequently disappear

Fix: 1. Refresh the server list: In the app, look for a refresh button to update the server list. This can help bring back any missing servers. 2... »»

inability to connect to certain servers

Fix: 1. Check server status: Some servers may be down for maintenance. Look for any status updates within the app or on the provider's website. 2... »»

expired servers returned on refresh

Fix: 1. Manually check server status: If you notice expired servers, try to find an official list of active servers from the provider's website o... »»

limited server options in specific regions

Fix: 1. Use a different VPN protocol: Some protocols may provide access to more servers. Check the app settings to switch protocols. 2. Explore a... »»

Compatibility issue

app does not open on some devices

Fix: 1. Check device compatibility: Ensure that your iPhone is running a compatible version of iOS for the app. Update your iOS if necessary. 2.... »»

inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that the app is updated to the latest version on all devices to ensure consistent performance.... »»

Updates issue

no new server locations added

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as new server locations may be added in updates. 2. Explore a... »»

Privacy issue

privacy concerns with data consent

Fix: 1. Review privacy settings: Go to the app settings and review the privacy options available. Adjust them according to your comfort level. 2.... »»

Freezing issue

app freezes during use

Fix: 1. Restart the app: Close the app completely and reopen it to see if that resolves the freezing issue. 2. Clear app cache: Go to Settings >... »»

Support issue

no guidance for new users

Fix: 1. Look for tutorials: Search online for user guides or video tutorials that explain how to use the app effectively. 2. Explore the app: Spe... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.5%

Bad experience

10.6%

Neutral

3.9%

~ from our NLP analysis of 10,855 combined software ratings.

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Private Data VPN Proxy OvpnSpider collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Identifiers
- Usage Data
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly Subsciption: $4.99 1.removing Ads 2.dedicated servers for subscriber
Yearly Subscription: $39.99 1.removing Ads from App