fix problems on Ice Cubes [iphone]

—— Run into issues on Ice Cubes ? Get help pending when official support gets back to you!

Ice Cubes for Mastodon

Info:

company: Thomas Ricouard

: https://github.com/Dimillian/IceCubesApp

: github.com

Chat with our AI-based Ice Cubes Support

🛠️ Common Ice Cubes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No way to upload new icon or header image

Fix: Currently, the app does not support uploading new icons or header images directly. As a workaround, you can try using the web version of Mas... ⇲

Missing timeline synching between devices

Fix: To ensure your timeline syncs across devices, make sure you are logged into the same Mastodon account on both devices. If the issue persists... ⇲

Crashes issue

Ice Cubes crashes when closing reply editor

Fix: If the app crashes when closing the reply editor, try clearing the app's cache. Go to your iPhone's Settings, scroll down to Ice Cubes, and... ⇲

Notifications issue

Notification grouping clutters notification tab

Fix: To manage notification clutter, go to your iPhone's Settings, then Notifications, and find Ice Cubes. Here, you can customize how notificati... ⇲

UI issue

Timeline jumps around while scrolling

Fix: If your timeline jumps while scrolling, try closing any other apps running in the background. This can free up memory and processing power,... ⇲

Background images have a black tint

Fix: If background images appear with a black tint, check the app's settings for any options related to themes or background images. You may be a... ⇲

Icons underneath posts are hard to accurately touch

Fix: If you find it difficult to touch icons under posts, try adjusting the zoom settings on your iPhone. Go to Settings > Accessibility > Zoom a... ⇲

Clunky profile/instance switching

Fix: To improve profile or instance switching, familiarize yourself with the app's navigation. Look for shortcuts or gestures that may allow for... ⇲

Images frequently pop in and disturb timeline

Fix: If images are popping in and disrupting your timeline, try disabling image previews in the app settings. This can help reduce the number of... ⇲

Account issue

Ice Cubes remains in 'add a new account' context after adding account

Fix: If the app does not exit the 'add a new account' context, try tapping the 'Done' or 'Back' button to see if that resolves the issue. If it d... ⇲

No facility for removing multiple account instances

Fix: To manage multiple account instances, go to the account settings within the Ice Cubes app. Look for an option to manage accounts, where you... ⇲

Slow issue

Ice Cubes can be stuttery and unresponsive

Fix: To improve app performance, ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and ins... ⇲

Loading issue

Timelines can take a long time to update/refresh

Fix: If your timelines are slow to update, check your internet connection. A weak connection can cause delays. Try switching between Wi-Fi and mo... ⇲

Freezing issue

Ice Cubes locks up when scrolling to the top of the Home timeline

Fix: If the app locks up when scrolling to the top, try clearing the app's cache. Go to your iPhone's Settings, find Ice Cubes, and select 'Clear... ⇲