fix problems on Mastodon [iphone]

—— Run into issues on Mastodon? Get help pending when official support gets back to you!

Mastodon

Info:

company: Mastodon gGmbH

: https://joinmastodon.org

: joinmastodon.org

Chat with our AI-based Mastodon Support

🛠️ Common Mastodon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications not announced by VoiceOver

Fix: Ensure that VoiceOver is enabled on your iPhone. Go to Settings > Accessibility > VoiceOver and toggle it on. Then, check if the Mastodon ap... ⇲

Excessive verbosity in user identification

Fix: Adjust the verbosity settings in VoiceOver. Go to Settings > Accessibility > VoiceOver > Speech and adjust the verbosity settings to reduce... ⇲

Notifications issue

No option to clear notifications in-app

Fix: As a workaround, you can manually clear notifications by swiping them away in the iPhone's Notification Center. Access it by swiping down fr... ⇲

Crashes issue

Dictation feature causes app to crash

Fix: Try using dictation in a different app first to see if the issue is with the dictation feature itself or specifically with Mastodon. If it c... ⇲

UI issue

No visibility of post views or favorites

Fix: Check if there are any settings within the Mastodon app that allow you to enable visibility for post views or favorites. Explore the app's s... ⇲

Filtered posts take up full space in feed

Fix: Explore the app settings to see if there are options to adjust how filtered posts are displayed. Look for any settings related to post visib... ⇲

No full followers/following list

Fix: Check if there are any settings in the Mastodon app that allow you to view your full followers and following list. Look for options under yo... ⇲

Search issue

Difficulty in finding and following users

Fix: Use the search function more effectively by entering the exact username or email of the user you want to find. Make sure to check for any ty... ⇲

Limited server search functionality

Fix: Try using specific keywords or tags related to the servers you are looking for. This may help narrow down the search results and make it eas... ⇲

Search engine does not find users

Fix: Ensure that you are using the correct username or email address when searching for users. Double-check for any typos or variations in spelli... ⇲

Settings issue

Inconsistent media display settings

Fix: Check the app settings for media display options. Go to Mastodon settings and look for any media-related preferences that can be adjusted to... ⇲

Customization issue

Filters not applied to alt-text

Fix: Check if there are any specific settings in the Mastodon app that allow you to manage alt-text filters. Look for accessibility options that... ⇲

Limited character count for posts

Fix: If you find the character limit restrictive, consider summarizing your thoughts or using abbreviations to fit your message within the limit.... ⇲

Sidebar cannot be customized

Fix: Explore the app settings to see if there are any options for customizing the sidebar. Look for any themes or layout settings that may allow... ⇲

Syncing issue

Timeline feed does not save position

Fix: Try refreshing the app or restarting your iPhone to see if this resolves the issue. Sometimes, a simple refresh can help the app remember yo... ⇲

Updates issue

Posts do not update without manual refresh

Fix: Check if there are any settings in the Mastodon app that control the refresh rate of the timeline. Look for options related to auto-refresh... ⇲

Video issue

Gifs not playing

Fix: Ensure that your internet connection is stable. Gifs may not play if the connection is slow or unstable. Try switching to a different Wi-Fi... ⇲

Links issue

URLs not registering as links

Fix: Check if the URLs are formatted correctly. Ensure that they start with 'http://' or 'https://' as some apps may not recognize links without... ⇲

Network issue

Local and Federated timelines not available

Fix: Check if you are connected to a server that supports local and federated timelines. Some servers may not have these features enabled, so con... ⇲