fix problems on Renfe Cercanias [iphone]

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—— Run into issues on Renfe Cercanias? Get help pending when official support gets back to you!

Renfe Cercanias
Info:
company: Renfe Viajeros
: http://www.renfe.com
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Security issue

Two-factor authentication issues with international numbers

Fix: 1. Ensure that your phone number is entered correctly, including the country code. 2. If you are not receiving codes, try using an alternati... ⇲

Verification code not received for non-Spain numbers

Fix: 1. Ensure that your phone number is entered correctly, including the country code. 2. Try using an alternative method for verification, such... ⇲
 
Crashes issue

Renfe Cercanias crashes frequently

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲

Renfe Cercanias stops functioning periodically

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for updates for both the app and your iOS version. OR 1. If the app contin... ⇲
 
Updates issue

Renfe Cercanias fails to open after update

Fix: 1. Restart your iPhone to refresh the system. 2. If the app still does not open, try uninstalling it and then reinstalling it from the App S... ⇲
 
UI issue

Unable to select stations

Fix: 1. Ensure that your app is updated to the latest version. 2. Restart the app and try again to see if the issue resolves itself. OR 1. Che... ⇲

Poor user experience

Fix: 1. Familiarize yourself with the app's features by exploring the help or tutorial sections, if available. 2. Provide feedback through the ap... ⇲

Accessibility issues

Fix: 1. Check your iPhone's accessibility settings by going to Settings > Accessibility and adjust options that may help with app usability. 2. L... ⇲
 
Settings issue

Cannot change city settings

Fix: 1. Go to the app's settings and look for an option to change the city. If it’s unresponsive, restart the app and try again. 2. If the settin... ⇲

Settings buttons unresponsive

Fix: 1. Restart the app to see if the buttons become responsive. 2. If they remain unresponsive, try uninstalling and reinstalling the app to res... ⇲
 
Bugs issue

Route calculation fails at specific times

Fix: 1. Ensure that your app is updated to the latest version. 2. Restart the app and try recalculating the route. OR 1. Check your internet c... ⇲

Incomplete list of RENFE stations

Fix: 1. Ensure that your app is updated to the latest version, as updates may include additional stations. 2. Restart the app to refresh the stat... ⇲
 
Compatibility issue

Incompatibility with older iPhone models

Fix: 1. Check the app's requirements in the App Store to see if your iPhone model meets the minimum specifications. 2. If your device is not comp... ⇲
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 what users are saying
Good experience
87.4%

Bad experience
9.3%

Neutral
3.3%

~ from our NLP analysis of 364 combined software ratings.

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 Private Data Renfe Cercanias collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data