fix problems on Curaleaf [iphone]

—— Run into issues on Curaleaf? Get help pending when official support gets back to you!

Curaleaf

Info:

company: Curaleaf, Inc

: https://curaleaf.com/contact-us

Chat with our AI-based Curaleaf Support

🛠️ Common Curaleaf Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Text boxes sizing issues

Fix: Try adjusting the text size settings on your iPhone. Go to Settings > Display & Brightness > Text Size and adjust the slider to see if it re... ⇲

Points section not functional

Fix: Log out of your account and then log back in. This can refresh your session and may resolve any temporary glitches affecting the points sect... ⇲

UI issue

Cart disappears unexpectedly

Fix: Ensure that you are logged into your account before adding items to the cart. If you are logged out, the cart may not save your items. Alway... ⇲

Difficulty navigating between locations

Fix: Use the search function within the app to find specific locations instead of manually navigating. This can save time and reduce frustration.... ⇲

Inconsistent user experience

Fix: Try to identify specific actions that lead to inconsistencies and document them. This can help you avoid those actions in the future until a... ⇲

Bugs issue

Inaccurate product availability

Fix: Refresh the app by pulling down on the main screen to reload the product listings. This can help update the availability status of products.... ⇲

Items stuck in cart

Fix: Try removing the items manually from the cart. Tap on the cart icon, select the item, and look for a remove option. If this does not work, p... ⇲

Bugs affecting functionality

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and check for updates for Curaleaf.... ⇲

Updates issue

Products dated and inaccurate

Fix: Check for any app updates in the App Store. Developers often release updates to fix inaccuracies and bugs. Go to the App Store, tap on your... ⇲

Customization issue

No sort by option in app

Fix: Look for any filter options that may allow you to organize products by categories such as price or popularity. Sometimes these options are n... ⇲

Limited edible options

Fix: Check if there are any filters applied that limit the view of edible products. Clear any filters to see the full range of available options.... ⇲

Loading issue

Delivery timing issues

Fix: Check your delivery address settings to ensure they are correct. Go to your account settings and verify that the address is accurate and com... ⇲

Support issue