fix problems on Caltrans QuickMap [iphone]

—— Run into issues on Caltrans QuickMap? Get help pending when official support gets back to you!

Caltrans QuickMap

Info:

company: California Department of Transportation

: https://quickmap.dot.ca.gov

Chat with our AI-based Caltrans QuickMap Support

🛠️ Common Caltrans QuickMap Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Caltrans QuickMap crashes on opening

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Inaccurate road closure information

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include corrections to road closure data. 2. Cross-... ⇲

Video issue

No live video streaming for traffic cams

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as new features may be added in updates. 2. Use alternative sour... ⇲

Notifications issue

Warning message is annoying

Fix: 1. Check settings: Look for any settings within the app that allow you to adjust notification preferences or warning messages. Disable or mo... ⇲

Customization issue

Cannot save customized map regions

Fix: 1. Explore app settings: Check if there is an option in the app settings to save or bookmark specific map regions. This may be located under... ⇲

No terrain or satellite view options

Fix: 1. Check app settings: Look for any map view options in the app settings that may allow you to switch between different views like terrain o... ⇲

Search issue

Non-functional search feature

Fix: 1. Restart the app: Close the app completely and reopen it to see if the search feature starts working again. 2. Clear app cache: If the app... ⇲

UI issue

Icons on the map are too small

Fix: 1. Zoom in on the map: Use pinch-to-zoom gestures to enlarge the map, which may make the icons more visible. 2. Check app settings: Look for... ⇲

Difficulty clicking on red symbols for more info

Fix: 1. Zoom in on the map: Pinch to zoom in closer to the red symbols, which may make them easier to click. 2. Tap carefully: Try tapping on the... ⇲

Location and refresh buttons overlap on iPhone XR

Fix: 1. Adjust screen orientation: Try rotating your iPhone to landscape mode to see if the buttons reposition themselves properly. 2. Zoom out o... ⇲

Updates issue

Caltrans QuickMap does not update road closures

Fix: 1. Refresh the app: Pull down on the map to refresh the data. This may help in loading the latest road closure information. 2. Check for upd... ⇲

Crashes issue

Caltrans QuickMap closes unexpectedly

Fix: 1. Update the app: Check for any available updates in the App Store and install them, as updates often fix bugs that cause crashes. 2. Free... ⇲

Caltrans QuickMap fails during critical times

Fix: 1. Ensure app is updated: Regularly check for updates to ensure you have the latest version, which may include stability improvements. 2. Us... ⇲

Support issue

Lack of customer service forms in the app

Fix: 1. Use the app's feedback feature: If available, use any feedback option within the app to report issues or provide suggestions. 2. Visit th... ⇲

Bugs issue

Caltrans QuickMap does not show real-time freeway speeds

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as new features may be added in updates. 2. Use alternative traffic a... ⇲

Caltrans QuickMap does not distinguish direction of signs

Fix: 1. Check app settings: Look for any options in the app that may allow you to toggle directions or view settings for signs. 2. Use external r... ⇲

Camera issue