fix problems on 微博 [iphone]

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—— Run into issues on 微博? Get help pending when official support gets back to you!

微博
Info:
company: SINA Corporation
: http://www.weibo.com
: www.weibo.com
Chat with our AI-based 微博 Support
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Video issue

Videos cannot be resized

Fix: Use pinch-to-zoom gestures on the video to see if it allows for resizing. This may not work for all videos, but it's worth trying. OR Che... ⇲
 
UI issue

Oversized images and GIFs require resizing

Fix: Manually resize images before uploading them. Use an image editing app to adjust the dimensions to fit the Weibo format. OR If you encoun... ⇲

Small font size causing discomfort

Fix: Adjust the font size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font s... ⇲

UI bugs during view transitions

Fix: Close the app completely and restart it to see if the bugs persist. This can often resolve temporary glitches. OR Check for app updates i... ⇲
 
Settings issue

Partial English translation in settings

Fix: Change the app language to English if available. Go to Settings > Language and select English to see if it improves the translation. OR U... ⇲

No auto-translate function

Fix: Use a third-party translation app to copy and paste text from Weibo for translation. Google Translate is a good option. OR Look for any s... ⇲
 
Account issue

Difficult to update profile picture

Fix: Ensure that the image you are trying to upload meets the app's requirements (size, format). Use a standard format like JPEG or PNG. OR Tr... ⇲

Account silencing without explanation

Fix: Review the community guidelines within the app to ensure compliance. Sometimes, actions may lead to temporary silencing. OR Try logging o... ⇲

Inability to access account or create new account

Fix: Check your internet connection and try again. If you are using a VPN, try disabling it as it may interfere with the connection. OR Try us... ⇲
 
Privacy issue

Opaque terms of service

Fix: Look for a simplified version of the terms of service online or in the app. Sometimes, companies provide a summary or FAQ section. OR Sea... ⇲

Location tracking despite settings

Fix: Double-check your location settings on your iPhone. Go to Settings > Privacy > Location Services and ensure that Weibo is set to 'Never' or... ⇲

User data privacy concerns

Fix: Review the privacy settings within the app. Go to Settings > Privacy and adjust your preferences to limit data sharing. OR Consider using... ⇲
 
Registration issue

SMS verification issues

Fix: Ensure that your phone number is entered correctly and that you have a good signal. Try resending the verification code after a few minutes.... ⇲
 
Bugs issue

Disappearing likes and posts

Fix: Refresh the app by pulling down on the feed to see if the likes and posts reappear. Sometimes, it’s a temporary display issue. OR Check y... ⇲
 
Login issue

Login issues with international phone numbers

Fix: Ensure that you are using the correct country code when entering your phone number. For example, for the US, it should be +1 followed by you... ⇲
 
Ads issue

Frequent ads despite VIP service

Fix: Log out of your VIP account and log back in to refresh your subscription status. Sometimes, the app needs to revalidate your VIP status. O... ⇲
 
Support issue

Inconsistent customer service response

Fix: Document your inquiries and responses. If you have a specific issue, try reaching out again with clear details to get a better response. O... ⇲
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 what users are saying
Bad experience
64.5%

Good experience
31.2%

Neutral
4.3%

~ from our NLP analysis of 7,141 combined software ratings.

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 Private Data 微博 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 连续包月会员: $1.99 按月订阅微博会员，享微博皮肤，微博置顶等会员特权
  2. 连续季度会员: $4.99 按季度订阅微博会员，享微博皮肤、编辑微博、修改昵称等会员特权
  3. 连续包年会员: $17.99 按年订阅微博会员，微博会员权益全面升级。增加修改昵称次数，创建千人群等年费会员专属权益
  4. 微博问答一元围观: $0.99 知识、趣味和猎奇类内容，一元即可围观
  5. 按月订阅微博高级会员: $3.99 微博高级会员，可享受微博会员全部特权，并额外享受内容权益、动态头像等专项特权。
  6. 1个月微博会员: $1.99 购买一个月微博会员，享微博皮肤，微博置顶等会员特权
  7. 1年微博会员: $17.99 购买一年微博会员，微博会员权益全面升级。增加修改昵称次数，创建千人群等年费会员专属权益
  8. 升级1个月微博会员: $1.99 升级微博高级会员后，还可享受微博会员全部特权，并额外享受内容权益、动态头像等专项特权。
  9. 3个月微博会员: $3.99 购买三个月微博会员，享微博皮肤、编辑微博、修改昵称等会员特权
  10. 按月订阅微博高级会员: $3.99 微博高级会员，可享受微博会员全部特权，并额外享受享受个性flag、去机型小尾巴等专项特权。