fix problems on SONIC Drive-In [iphone]

—— Run into issues on SONIC Drive-In? Get help pending when official support gets back to you!

SONIC Drive-In - Order Online

Info:

company: Sonic

: http://www.sonicdrivein.com/contact

: www.sonicdrivein.com

Chat with our AI-based SONIC Drive-In Support

🛠️ Common SONIC Drive-In Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SONIC Drive-In requires reloading card for payment

Fix: To avoid the hassle of reloading your card frequently, consider linking a credit or debit card directly to your account for faster payments.... ⇲

Cannot combine multiple gift cards or mobile payment

Fix: As a workaround, you can use one gift card for your order and then pay the remaining balance with a credit or debit card. Make sure to check... ⇲

Bugs issue

SONIC Drive-In does not allow multiple orders at once

Fix: To manage multiple orders, place each order separately. After completing one order, return to the main menu and start a new order. This will... ⇲

Order not ready upon arrival

Fix: To minimize wait times, check the estimated preparation time before placing your order. If the time seems longer than expected, consider cal... ⇲

Technical difficulties during checkout

Fix: If you encounter issues during checkout, try restarting the app or your device. This can resolve temporary glitches that may be causing the... ⇲

Rewards program is ineffective

Fix: Make sure you are enrolled in the rewards program and that your account is linked to the app. Check the rewards section in the app to see if... ⇲

SONIC Drive-In fails to recognize correct stall number

Fix: If the app does not recognize your stall number, double-check that you have entered it correctly. If it still fails, try refreshing the app... ⇲

Inconsistent order processing

Fix: If you notice inconsistencies, try placing your order during off-peak hours when the restaurant may be less busy, which can lead to more acc... ⇲

SONIC Drive-In fails to apply discounts or offers

Fix: Before placing your order, double-check that the discount code is entered correctly and is still valid. Some offers may have expiration date... ⇲

Crashes issue

Frequent app crashes and logouts

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the SONIC app, and check for updates. Updating can fi... ⇲

Payments issue

Payment options often fail or give errors

Fix: Check your internet connection before making a payment. A weak connection can cause payment failures. Switch to Wi-Fi if possible or ensure... ⇲

Inability to refund partial orders

Fix: If you need to cancel part of your order, contact the SONIC location directly as soon as possible. They may be able to assist you with the c... ⇲

Location issue

Location services are inaccurate

Fix: Make sure that location services are enabled for the SONIC app. Go to your iPhone settings, select 'Privacy', then 'Location Services', and... ⇲

Customization issue

No option for extra customizations in orders

Fix: If the app does not allow for customizations, consider placing your order in person or calling the location directly to specify your prefere... ⇲

Support issue

Customer support is unhelpful

Fix: If you need assistance, try using the FAQ section in the app or on the SONIC website for common issues and solutions. OR For specific iss... ⇲

Employees are unhelpful regarding app issues

Fix: When speaking to employees, be clear and concise about the issue you are facing. Providing specific details can help them assist you better.... ⇲

UI issue

SONIC Drive-In does not display prices in the basket

Fix: If prices are not showing, try refreshing the app or logging out and back in. This can sometimes resolve display issues. OR As a temporar... ⇲

SONIC Drive-In layout changes negatively impact usability

Fix: Familiarize yourself with the new layout by exploring the app's features and settings. Sometimes, changes can be navigated more easily with... ⇲

Account issue

SONIC Drive-In deactivates accounts without explanation

Fix: If your account is deactivated, try resetting your password through the app or website. This can sometimes reactivate your account. OR If... ⇲

SONIC Drive-In frequently logs out users

Fix: To reduce the frequency of logouts, ensure that you are using the latest version of the app. Check for updates in the App Store regularly.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.6%

Neutral

1.5%

Bad experience

0.9%

~ from our NLP analysis of 2,333,175 combined software ratings.

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Private Data SONIC Drive-In collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics