fix problems on Whataburger [iphone]

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—— Run into issues on Whataburger? Get help pending when official support gets back to you!

Whataburger
Info:
company: Whataburger
: http://www.whataburger.com/home/mobileapp
: whataburger.com
Whataburger Support service
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Bugs issue
Order accuracy issues

Fix: 1. Double-check your order: Before finalizing your order, review all items in your cart to ensure ev...

Long wait times for food

Fix: 1. Order during off-peak hours: Try to place your order during less busy times to reduce wait times....

Favorites feature malfunctions

Fix: 1. Remove and re-add favorites: Try deleting your current favorites and re-adding them to see if thi...

Poor delivery tracking

Fix: 1. Refresh the app: Close and reopen the app to see if the tracking information updates. 2. Check yo...

Missing items in orders

Fix: 1. Double-check your order: Review your order confirmation to ensure all items were included. 2. Use...

Rewards system issues

Fix: 1. Check your account status: Ensure you are logged into your account and that your rewards are prop...

 
Performance issue
Inconsistent app performance

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Whataburger app, and select...

 
Payments issue
Difficulties with refunds

Fix: 1. Review the refund policy: Familiarize yourself with the app's refund policy to understand the pro...

 
Settings issue
Location selection issues

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure they are enable...

App defaults to incorrect location

Fix: 1. Manually set your location: Go to the location settings in the app and manually enter your correc...

Inability to cancel orders

Fix: 1. Check the cancellation policy: Review the app's cancellation policy to understand the timeframe f...

 
Customization issue
Lack of special instructions option

Fix: 1. Use the comments section: If available, use any comments or notes section to specify special inst...

No option for drive-thru pickup

Fix: 1. Use the app for in-store pickup: If drive-thru is not available, consider using the in-store pick...

Limited condiment options

Fix: 1. Use the 'Special Instructions' field: If available, specify your condiment preferences in the spe...

 
UI issue
Discount application process is confusing

Fix: 1. Review the discount terms: Check the app or website for details on how to apply discounts. 2. Ens...

 
Permissions issue
Menu access is restricted

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix access i...

 
Slow issue
Slow loading times

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular data connection. 2. Cl...

 
Glitches issue
Barcode scanning glitches

Fix: 1. Clean your camera lens: Ensure your iPhone's camera lens is clean for better scanning performance...

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Good experience
94.0%

Bad experience
3.1%

Neutral
2.9%

~ from our NLP analysis of 155,695 combined software ratings.

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 Private Data Whataburger collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics