fix problems on Crossbar [iphone]

—— Run into issues on Crossbar ? Get help pending when official support gets back to you!

Crossbar Mobile

Info:

company: Crossbar

: https://help.crossbar.org

: crossbar.org

Chat with our AI-based Crossbar Support

🛠️ Common Crossbar Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Crossbar freezes frequently

Fix: 1. Restart the App: Close the Crossbar Mobile app completely by swiping it away from the app switcher. Then, reopen the app to see if the fr... ⇲

Notifications are inconsistent

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Crossbar Mobile. Ensure that 'Allow Notifications' is enabled and that the... ⇲

Customization issue

No recurring training session scheduling

Fix: 1. Use Calendar App: As a workaround, create recurring events in your iPhone's Calendar app for training sessions. You can set reminders to... ⇲

No saved group email function

Fix: 1. Create a Contact Group: Use your iPhone's Contacts app to create a group for your team members. This way, you can email the entire group... ⇲

No attendance tracking feature

Fix: 1. Use a Spreadsheet: Create a simple attendance tracking spreadsheet using Google Sheets or Excel. You can share this with team members for... ⇲

No option to enter reasons for absence

Fix: 1. Use Notes: Encourage team members to send a message or note explaining their absence, which can be documented manually. 2. Create a Googl... ⇲

No ability to delete comments

Fix: 1. Edit Comments: If the app allows, edit your comment to remove the content instead of deleting it. This can serve as a temporary workaroun... ⇲

Chat feature lacks reactions

Fix: 1. Use Emoji: As a workaround, use text-based emojis or type out reactions in the chat to express your feelings about messages. 2. Suggest R... ⇲

No option to print calendar

Fix: 1. Take Screenshots: As a workaround, take screenshots of your calendar and print those images from your Photos app. 2. Export to a Calendar... ⇲

No option to select all for group messages

Fix: 1. Manually Select Recipients: If you need to send a message to multiple people, manually select each recipient as needed until a select-all... ⇲

No communication feature with coaches and team managers

Fix: 1. Use Direct Messaging: If the app allows, use direct messaging to communicate with coaches and managers individually. 2. Set Up Group Chat... ⇲

Messages issue

Messages post twice

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Poor connectivity can cause messages to be sent multiple times.... ⇲

UI issue

Cannot see full team names

Fix: 1. Adjust Display Settings: Check if there are any display settings within the app that allow you to change font size or layout. This might... ⇲

Slow issue

Sluggish performance

Fix: 1. Restart Your Device: Sometimes, a simple restart of your iPhone can improve app performance by clearing temporary files and freeing up me... ⇲

Syncing issue