—— Run into issues on SeasonCast? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the SeasonCast ap... ⇲
Fix: 1. Check your internet connection to ensure it is stable. You can do this by trying to load a webpage or another streaming service. 2. If yo... ⇲
Fix: 1. Check your internet speed using a speed test app. If your speed is below the recommended level for streaming, consider switching to a fas... ⇲
Fix: 1. Check the app settings for recording options and ensure that you have selected the correct settings for continuous recording. 2. If you n... ⇲
Fix: 1. Ensure that your device is not going into sleep mode while streaming. Go to Settings > Display & Brightness and set Auto-Lock to 'Never'... ⇲
Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Try reaching out through different channels, su... ⇲
Fix: 1. Ensure that you have a stable internet connection when trying to upload recordings. 2. Check the app settings to see if there are any res... ⇲
Fix: 1. Check the app settings for any options to hide or minimize the scoreboard during playback. 2. If no such option exists, try rotating your... ⇲
Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app cache by offlo... ⇲
Fix: 1. Check your device storage and ensure you have enough space available. Go to Settings > General > iPhone Storage. 2. If storage is adequat... ⇲
Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature and fol... ⇲
Fix: 1. Lower the video quality in the app settings to reduce bandwidth usage. 2. Try to connect to a stronger Wi-Fi network or move closer to th... ⇲
Fix: 1. Close any unnecessary apps running in the background to free up resources. 2. Restart your device to clear temporary files and refresh th... ⇲
Fix: 1. Ensure that you are logged into the correct account associated with your subscription. 2. Check for any updates in the App Store and inst... ⇲
Fix: 1. Regularly check the App Store for updates and install them as they become available. 2. Follow the app's social media channels or communi... ⇲
Fix: 1. Check the app settings to ensure that recording is enabled and configured correctly. 2. Make sure your device has enough storage space av... ⇲