—— Run into issues on GetirDrive? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your foreign credit card is supported by the app. Some apps only accept cards from specific countries or banks. If your card is not... ⇲
Fix: Utilize the in-app help or FAQ section to find answers to common questions. This can often resolve issues without needing to contact custome... ⇲
Fix: Keep a detailed record of your transactions and any issues you encounter. This documentation can be useful if you need to escalate the issue... ⇲
Fix: Ensure that the photo of your driver’s license is clear and all information is legible. If the app allows, try retaking the photo in a well-... ⇲
Fix: Try refreshing the app or restarting your device. Sometimes, a simple restart can resolve temporary glitches in the app. OR Ensure that y... ⇲
Fix: Double-check that the driver license you are submitting is not expired and meets the app's requirements for verification. If possible, try s... ⇲
Fix: Avoid using the back button to navigate through the app. Instead, use the app's built-in navigation options to prevent data loss. OR Regu... ⇲
Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can often resolve temporary issues with the app's sta... ⇲
Fix: Look for any help or support sections within the app that may provide alternative contact methods, such as email or chat support. OR Chec... ⇲
Fix: Ensure that your phone has a stable network connection. If you are in an area with poor reception, try moving to a location with better sign... ⇲