fix problems on BinBin Scooters [iphone]

—— Run into issues on BinBin Scooters? Get help pending when official support gets back to you!

BinBin Scooters

Info:

company: Bin Ulaşım ve Akıllı Şehir Teknolojileri A.Ş.

: https://www.binbin.tech/index_en.html

: www.binbin.tech

Chat with our AI-based BinBin Scooters Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Limited use area

Fix: Check the app's map feature to see the designated riding zones. If you are outside these areas, you will not be able to use the scooters. Pl... »»

App bugs

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for BinBin Scooters, and tap 'Update' if available. This... »»

Support issue

Poor customer support

Fix: Utilize the in-app support feature if available. Look for a help or support section within the app where you can submit your queries or issu... »»

Lack of English support

Fix: Change the app's language settings if available. Go to the app settings and look for a language option to switch to English. OR Use trans... »»

Customer service issues

Fix: Use the in-app support feature to submit your concerns or issues directly. Provide as much detail as possible to facilitate a quicker respon... »»

Overall dissatisfaction with service

Fix: Identify specific areas of dissatisfaction and document them. Use the app's feedback feature to provide constructive feedback on your experi... »»

Payments issue

Payment issues

Fix: Verify that your payment method is valid and has sufficient funds. Check your bank or card provider for any restrictions that may prevent th... »»

Overcharging

Fix: Review your ride history in the app to check for any discrepancies in charges. Take screenshots for your records. OR If you notice overch... »»

Foreign card restrictions

Fix: Check with your bank or card issuer to ensure that your card can be used for international transactions. Some cards may have restrictions th... »»

Payment errors

Fix: Check your internet connection to ensure it is stable. A weak connection can cause payment errors during transactions. OR Try clearing th... »»

UI issue

Map disappears

Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure they are turned on for t... »»

Unclear photo requirement

Fix: Refer to the app's help section for specific guidelines on photo requirements. Ensure you are following the instructions provided. OR If... »»

Permissions issue

Forbidden areas

Fix: Familiarize yourself with the app's map to identify forbidden areas. Avoid riding in these zones to prevent penalties or service interruptio... »»

No parking zone issues

Fix: Always check the app for designated parking zones before ending your ride. Make sure to park only in allowed areas to avoid fines. OR If... »»

Speed limit restrictions

Fix: Familiarize yourself with the local speed limits for scooters. Adjust your riding speed accordingly to avoid penalties. OR If you find th... »»

Crashes issue

App crashes

Fix: Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is... »»

Bugs issue

Inability to end ride

Fix: Ensure you are in a designated parking area before trying to end your ride. The app may not allow you to end the ride if you are in an unaut... »»

Brake problems

Fix: Before starting your ride, check the brakes by testing them gently. If they feel unresponsive, do not use that scooter and report it in the... »»

Scooters often not working

Fix: Before renting a scooter, check the app for availability and status. If a scooter is marked as available, but does not work, report it immed... »»

Registration issue

Account creation difficulties for foreigners

Fix: Ensure you are using a valid email address and phone number that can receive verification codes. Double-check for any typos during registrat... »»

Phone number verification failures

Fix: Ensure that your phone number is entered correctly, including the country code. Double-check for any mistakes. OR If you are not receivin... »»

Notifications issue

Frequent number verification prompts

Fix: If you are receiving frequent verification prompts, ensure that your phone number is correctly linked to your account. Check for any typos.... »»

Battery issue

Low battery scooters

Fix: Before starting your ride, check the battery level displayed in the app. Choose a scooter with a higher battery percentage to avoid running... »»

Updates issue

Poor app updates

Fix: Regularly check for updates in the App Store and install them as they become available to ensure you have the latest features and bug fixes.... »»

Fix: If you cannot log in after an update, try resetting your password through the app or website. Follow the prompts to receive a reset link via... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.7%

Bad experience

20.7%

Neutral

1.6%

~ from our NLP analysis of 314 combined software ratings.

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Private Data BinBin Scooters collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics