fix problems on Mila Air [iphone]

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—— Run into issues on Mila Air? Get help pending when official support gets back to you!

Mila Air
Info:
company: Mila USA, Inc.
: https://help.milacares.com
: milacares.com
Chat with our AI-based Mila Air Support
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UI issue

Not intuitive for non-tech savvy users

Fix: 1. Use the help section: Explore the help or FAQ section within the app for guidance on how to use various features. 2. Watch tutorial vide... ⇲

Instructions are hard to read

Fix: 1. Adjust text size: Go to your iPhone settings, select 'Display & Brightness', and adjust the text size or enable bold text for better read... ⇲
 
Account issue

Cannot paste password during account creation

Fix: 1. Use the keyboard: Instead of trying to paste, manually type the password into the field. This can sometimes bypass the issue. 2. Use a p... ⇲
 
Customization issue

No option to create empty rooms during setup

Fix: 1. Use a placeholder name: When setting up, create a room with a temporary name (like 'Temp Room') and then edit it later to leave it empty... ⇲

Mila Air does not allow for quick stop function

Fix: 1. Use the main control panel: If available, check the main screen of the app for a stop or pause button that may not be immediately obvious... ⇲
 
Login issue

Mila Air logs users out frequently

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app installed. 2. Clear app cache: Go to your i... ⇲
 
Bugs issue

Mila Air reports inaccurate air quality levels

Fix: 1. Calibrate the device: Check if there is an option in the app to calibrate your air quality unit. Follow the instructions provided to ensu... ⇲

Mila Air fails to show unit status

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the connection to your air quality unit. 2. Check device connection:... ⇲
 
Settings issue

Difficult to navigate settings for multiple units

Fix: 1. Create a list: Write down the names of your units and their corresponding settings to keep track of them easily. 2. Use the search funct... ⇲
 
Support issue

Mila Air does not provide clear troubleshooting guidance

Fix: 1. Explore the help section: Check if the app has a help or FAQ section that addresses common issues. 2. Search online: Use search engines... ⇲
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 what users are saying
Good experience
89.4%

Bad experience
8.2%

Neutral
2.4%

~ from our NLP analysis of 4,138 combined software ratings.

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 Private Data Mila Air collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics