—— Run into issues on SailGP? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To prevent the app from returning to the top of the news list after reading an article, try using the back button instead of the home button... ⇲
Fix: If the app freezes after watching a video, try closing the app completely and reopening it. To do this, double-tap the home button (or swipe... ⇲
Fix: If you encounter bugs during account creation, ensure that you are using a stable internet connection. Try switching between Wi-Fi and mobil... ⇲
Fix: If you are uncomfortable providing personal information, check if the app offers a guest mode or limited access without an account. This can... ⇲
Fix: If the app crashes after logging in, try clearing the app's cache. Go to Settings > General > iPad Storage, find the SailGP app, and select... ⇲
Fix: To reduce frequent crashes, ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnec... ⇲
Fix: If the app is slow to load, check your internet connection. Try switching to a different Wi-Fi network or using mobile data to see if the lo... ⇲
Fix: To improve navigation, familiarize yourself with the app's layout. Look for a dedicated 'Updates' or 'News' tab, which may be located at the... ⇲
Fix: If the latest upgrade has made the app unavailable, try uninstalling and reinstalling the app. This can resolve issues caused by corrupted f... ⇲
Fix: If you receive an invalid email address error when trying to delete your account, double-check the email address you are using. Ensure there... ⇲
Fix: If casting to your TV is inconsistent, ensure that both your iPhone and the TV are connected to the same Wi-Fi network. This is crucial for... ⇲
Fix: If the app claims there is no data connection, first check your internet connection by opening a web browser or another app that requires in... ⇲
Fix: If the app is stuck spinning and not connecting, try closing the app completely and reopening it. If that doesn't work, restart your device... ⇲
Fix: If the app does not provide localized information for live-stream start times, check the app's settings to see if there is an option to set... ⇲