fix problems on Rally TV [iphone]

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—— Run into issues on Rally TV? Get help pending when official support gets back to you!

Rally TV
Info:
company: WRC Promoter GmbH
: https://www.wrc.com/en/footer/information/contact-us/
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Search issue

Difficult to find content

Fix: Utilize the search bar effectively by entering specific keywords related to the content you are looking for. This can help you bypass the na... ⇲
 
UI issue

Spoilers displayed immediately

Fix: If possible, adjust your notification settings to limit alerts about new content or updates that may contain spoilers. This can help reduce... ⇲

Full screen button not functional

Fix: Try tapping the video to bring up the controls again. Sometimes, the interface may not respond immediately, and a second tap can activate th... ⇲

Difficult to access news articles

Fix: Use the search function to look for specific articles or topics instead of navigating through menus. This can help you find the content more... ⇲
 
Video issue

Missing videos

Fix: Refresh the app or check for any updates that may resolve issues with missing content. Sometimes, a simple restart can help restore access t... ⇲

Inconsistent video availability

Fix: Check the app's schedule or content calendar if available, as some videos may only be accessible during specific times or events. This can h... ⇲

No auto-play for videos

Fix: Look for any settings within the app that may allow you to enable auto-play. This feature may be located in the app's settings or playback o... ⇲

No progress tracking for watched videos

Fix: Keep a personal log of the videos you have watched. You can use a notes app to track your viewing history until the app implements a progres... ⇲

Content disappears after events

Fix: Check if the app has a section for archived or past events. Some apps store content for a limited time after the event ends, so look for any... ⇲

Limited historical content access

Fix: Explore the app's settings or help section to see if there are options to access older content or archives. Some apps may have hidden featur... ⇲

Poor video player functionality

Fix: Try adjusting the video quality settings within the app. Lowering the quality may improve playback performance if you are experiencing buffe... ⇲
 
Audio issue

AirPlay issues

Fix: Ensure that both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. This is crucial for AirPlay to... ⇲

Bluetooth audio problems

Fix: Disconnect and reconnect your Bluetooth device. Go to Settings > Bluetooth, tap on the device, and select 'Forget This Device.' Then, re-pai... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Freezing issue

Rally TV freezes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Ads issue

Ads before some videos despite subscription

Fix: Log out of your account and log back in to refresh your subscription status. Sometimes, the app may not recognize your subscription correctl... ⇲
 
Support issue

Inability to submit feedback

Fix: Look for any alternative methods to provide feedback, such as social media channels or community forums related to the app. Engaging with ot... ⇲
 
Updates issue

Inconsistent updates

Fix: Regularly check the App Store for updates to ensure you have the latest version of the app. Developers often release updates to improve func... ⇲
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 what users are saying
Good experience
58.4%

Bad experience
33.2%

Neutral
8.5%

~ from our NLP analysis of 365 combined software ratings.

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 Private Data Rally TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Pass: $14.99 RallyTV Monthly Pass
  2. Annual Pass: $129.99 RallyTV Annual Pass