A. 1. Check App Settings: Go to the settings or account management section of the Empower app to see if there is an option to unlink bank accounts. 2. Clear App Cache: Sometimes, clearing the app cache can resolve issues with account management. Follow the steps mentioned earlier to clear the cache. 3. Reinstall the App: If you still cannot unlink the bank account, try uninstalling and reinstalling the app to reset any glitches.