—— Run into issues on Juan Valdez Colombia? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the device's language settings. Go to 'Settings' > 'General' > 'Language & Region' and ensure your preferred language is selected. Res... ⇲
Fix: Use the 'Forgot Password' feature on the login screen to reset your password. Follow the prompts to receive a password reset link via email... ⇲
Fix: Ensure your device has a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. Restart the app afte... ⇲
Fix: Double-check all entered information for accuracy, including email format and password requirements. Ensure you meet all criteria for regist... ⇲
Fix: If you do not have a local ID, check if the app allows registration with an email address or social media account as an alternative method.... ⇲
Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can refresh the app and resolve loading issues. OR... ⇲
Fix: Force close the app and restart it. This can often resolve temporary loading issues. OR Check for updates in the App Store. An update may... ⇲
Fix: Try clearing the app's cache as mentioned earlier. This can help resolve issues with the guest version not functioning properly. OR If th... ⇲
Fix: If the app performance worsens after an update, try uninstalling and reinstalling the app. This can sometimes resolve issues caused by corru... ⇲
Fix: Log out of your account and log back in. This can refresh your session and may resolve ordering issues post-update. OR Check your payment... ⇲
Fix: Ensure your internet connection is stable. Try switching between Wi-Fi and mobile data, and restart the app after changing connections. OR... ⇲
Fix: Check your internet connection and ensure it is stable. A slow connection can cause delays during the purchase process. OR Try restarting... ⇲
Fix: Check if the app has been updated to the latest version, as features can be added or removed in updates. If not, consider reinstalling the a... ⇲
Fix: Double-check that all card details are entered correctly, including the card number, expiration date, and CVV. Ensure there are no typos.... ⇲
Fix: Ensure that your phone number is entered correctly and that you have a good signal. Try resending the verification code after a few minutes.... ⇲
Fix: Look for any tooltips or help sections within the app that explain the size selection process. Sometimes, apps provide guidance on how to se... ⇲