—— Run into issues on Rappi? Get help pending when official support gets back to you!
—— Does any problem match yours? click to get a solution tailored for you
Fix: Ensure you have a stable internet connection before starting the account creation process. If your connection is weak, try switching to a di... »»
Fix: Use the in-app chat feature during off-peak hours when response times may be quicker. Be concise and clear in your queries to facilitate fas... »»
Fix: Double-check your order before finalizing it. Ensure that all items are correct and that any special instructions are clearly noted. Take a... »»
Fix: When placing your order, double-check the items in your cart before checkout. This can help ensure that you have selected everything you nee... »»
Fix: Verify that your payment method is valid and has sufficient funds. Check the expiration date of your card and ensure that it is not blocked... »»
Fix: Familiarize yourself with the refund policy outlined in the app. Make sure to follow the specified steps for requesting a refund, including... »»
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Rappi, and tap 'Update' if available. This can fix bu... »»
Fix: Check the estimated delivery time before placing your order. If the time seems unusually long, consider placing your order at a different ti... »»
Fix: Check if the app has a language setting that can be adjusted to your preferred language. This may improve your experience and understanding... »»
Fix: Familiarize yourself with the app layout by exploring different sections. Take note of where key features are located to improve your naviga... »»
Fix: Ensure that your app is updated to the latest version, as updates often include security improvements that can reduce false alerts. OR If... »»
Fix: Review the cancellation policy in the app's help section or terms of service. Understanding the policy can help you navigate cancellations m... »»
Fix: Go to your account settings and look for a subscriptions section. Here, you should be able to view and manage your subscriptions easily. O... »»
Fix: Use the in-app messaging feature to communicate directly with your delivery person. This can help clarify any issues or questions you may ha... »»
Fix: Ensure that you have enabled location services for the app. Go to your iPhone settings, find Rappi, and allow location access to improve tra... »»
Fix: Use the search bar to look for specific types of cuisine or restaurants instead of relying solely on filters. This can help you find what yo... »»