fix problems on Formula 1 [iphone]

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—— Run into issues on Formula 1? Get help pending when official support gets back to you!

Formula 1®
Info:
company: Formula One Digital Media Limited
: https://f1tv.formula1.com/en/contact-us
: www.formula1.com
Chat with our AI-based Formula 1 Support
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UI issue
Difficult navigation and user interface

Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Use the search function to quickly find specific features or infor... ⇲
Inability to zoom embedded charts and graphs

Fix: 1. Use the pinch-to-zoom gesture on your screen to see if it works on the charts. 2. If zooming is not supported, take a screenshot of the c... ⇲
Poor graphics and color choices

Fix: 1. Adjust your iPhone's display settings by going to Settings > Display & Brightness and experimenting with different settings. 2. Provide f... ⇲
Unclear driver and team identification

Fix: 1. Check if there are settings within the app to customize driver and team displays. 2. Provide feedback to the app developers suggesting cl... ⇲
Unintuitive fantasy section layout

Fix: 1. Explore the fantasy section thoroughly to familiarize yourself with its layout. 2. Use the search function to quickly find specific featu... ⇲
Poorly designed race timing screen

Fix: 1. Provide feedback to the app developers suggesting improvements to the race timing screen design. 2. Explore other sections of the app for... ⇲
 
Notifications issue
Notifications not working

Fix: 1. Go to Settings > Notifications > Formula 1® and ensure notifications are enabled. 2. Check if 'Allow Notifications' is turned on and sele... ⇲
Unwanted race result notifications

Fix: 1. Go to Settings > Notifications > Formula 1® and adjust your notification preferences to disable race result notifications. 2. Check withi... ⇲
 
Audio issue
Audio and video desynchronization

Fix: 1. Pause the stream and wait a few seconds before resuming to allow the audio and video to sync. 2. If the issue persists, try closing the a... ⇲
 
Customization issue
Lack of dark mode

Fix: 1. Check if your iPhone is set to dark mode by going to Settings > Display & Brightness and selecting 'Dark'. 2. If the app does not support... ⇲
 
Settings issue
Resetting of no spoiler alert

Fix: 1. Check the app settings to ensure the 'No Spoiler' alert is enabled. 2. If it resets, try logging out and back into your account to refres... ⇲
 
Screen issue
Missing detailed data on one screen

Fix: 1. Explore different sections of the app to find detailed data that may be spread across multiple screens. 2. Use the search function to loc... ⇲
 
Slow issue
Slow loading times

Fix: 1. Ensure you have a strong internet connection; switch to a different Wi-Fi network or use cellular data. 2. Clear the app cache by offload... ⇲
 
Login issue
Frequent login required

Fix: 1. Ensure you are using the 'Remember Me' option when logging in. 2. Check your iPhone's settings to see if the app has permission to store... ⇲
 
Syncing issue
Inconsistent live timing updates

Fix: 1. Ensure you have a stable internet connection, as poor connectivity can affect live updates. 2. Close and reopen the app to refresh the li... ⇲
Missing calendar sync feature

Fix: 1. Manually add race dates to your calendar app by checking the schedule in the Formula 1® app. 2. Provide feedback to the app developers su... ⇲
 
Data issue
Lack of historical data

Fix: 1. Explore different sections of the app to see if historical data is available in a different format. 2. Use the search function to find sp... ⇲
 
Compatibility issue
No Apple TV app

Fix: 1. Use AirPlay to stream content from your iPhone to your Apple TV. 2. Check if there are any third-party apps that can mirror your iPhone s... ⇲
 
Network issue
Buffering issues

Fix: 1. Ensure you have a strong and stable internet connection; switch to a different Wi-Fi network or use cellular data. 2. Close other apps th... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.2%

Neutral
1.7%

~ from our NLP analysis of 76,711 combined software ratings.

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 Private Data Formula 1 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
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    • Contact Info
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    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Browsing History
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    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
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  Cost of Subscriptions
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  3. F1 TV Pro Monthly FT: $10.99 F1 TV Pro Monthly FT
  4. F1® TV Access Monthly: $3.49 F1® TV Access Monthly
  5. F1 TV Pro Annual: $84.99 F1 TV Pro Annual
  6. F1® App Annual Subscription: $26.99 Subscription Auto Renewable Ongoing
  7. F1 TV Pro Annual FT: $84.99 F1 TV Pro Annual FT
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  10. F1 TV Pro Annual INTRO: $84.99 F1 TV Pro Annual INTRO