A. Ensure that the app is updated to the latest version, as updates often fix bugs related to data saving. Go to the App Store, search for Pixel Pals, and tap 'Update' if available. If the issue persists, try reinstalling the app. Before doing this, back up your data if possible, then delete the app and reinstall it from the App Store. This can help reset any corrupted data that may be causing the progress reset.

B. Check your device settings to ensure that the app has permission to run in the background. Go to Settings > Pixel Pals > Background App Refresh and make sure it is enabled. This can help maintain the app's state even when the phone restarts.