fix problems on Gotham Sports [iphone]

—— Run into issues on Gotham Sports? Get help pending when official support gets back to you!

Gotham Sports

Info:

company: Gotham Advanced Media and Entertainment, LLC

: https://support.gothamsports.com

: www.gothamsports.com

Chat with our AI-based Gotham Sports Support

🛠️ Common Gotham Sports Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Stream crashes frequently

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. If th... ⇲

40% of users had this problem

Error linking cable provider

Fix: Double-check your cable provider's login credentials. Ensure there are no typos or errors when entering your information. OR Try uninstal... ⇲

40% of users had this problem

Bugs issue

Gotham Sports barely functions

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

Gotham Sports displays error messages

Fix: Take note of the specific error message and search for it online. Often, other users will have encountered the same issue and may have poste... ⇲

Requires login every time

Fix: Check if you have 'Background App Refresh' enabled for Gotham Sports. Go to Settings > General > Background App Refresh and ensure it is tur... ⇲

Account issue

Logs out of cable subscription

Fix: Verify that your cable subscription is active and that you are using the correct login credentials. Sometimes, incorrect credentials can cau... ⇲

Video issue

Video/audio issues

Fix: Restart the app by closing it completely and reopening it. This can often resolve temporary glitches with audio or video playback. OR Che... ⇲

Video freezes, Audio continues while video lags

Fix: Lower the video quality in the app settings if available. This can help if your internet connection is unstable. OR Clear the app's cache... ⇲

No video quality adjustment

Fix: Look for any settings related to video playback in the app. If there are none, the app may not support this feature currently. OR If vide... ⇲

Stream quality poor

Fix: Check your internet speed and consider switching to a higher-speed connection if available. You can use a speed test app to verify your conn... ⇲

Screen issue

Black screen during games

Fix: Try restarting your iPhone. This can clear temporary issues that may be causing the black screen. OR Ensure that the app has permission t... ⇲

Crashes issue

Stream stops completely

Fix: Check for any updates to the Gotham Sports app in the App Store. An update may fix bugs that cause the stream to stop. OR If the stream s... ⇲

Gotham Sports fails to open

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app. OR If the app s... ⇲

Gotham Sports crashes on multiple devices

Fix: Ensure that all devices are running the latest version of the app and the operating system. Update as necessary. OR Check for any device-... ⇲

Gotham Sports crashes on Xbox

Fix: Ensure that your Xbox is updated to the latest software version. Go to Settings > System > Updates and check for any available updates. OR... ⇲

Gameplay issue

Cannot rewind games

Fix: Check if the app has a feature for rewinding games in the settings. If not, consider using a different device that may support this feature... ⇲

No boxscore available

Fix: Check if there are any settings in the app that need to be enabled for boxscores to display. Sometimes, features can be toggled off. OR T... ⇲

Cannot pause or resume live games

Fix: Check if the app has a specific button for pausing live games. Sometimes, this feature may be hidden in the interface. OR If the feature... ⇲

Customization issue

No option to subscribe to one team

Fix: Check the app's subscription options in the settings or account section. Some apps may have team-specific subscriptions available only durin... ⇲

Audio issue

Audio drops during stream

Fix: Check your device's audio settings to ensure that the volume is up and that the app is not muted. OR Try toggling the audio output settin... ⇲

No audio on streams

Fix: Ensure that your device's volume is turned up and that the app is not muted. Check the audio settings within the app as well. OR Try rest... ⇲

Compatibility issue

Roku app does not work

Fix: Ensure that your Roku device is updated to the latest software version. Go to Settings > System > System update on your Roku. OR Try unin... ⇲

Gotham Sports does not support certain providers

Fix: Check the app's list of supported providers in the settings or help section to confirm if your provider is listed. OR If your provider is... ⇲

Support issue

Customer service unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Look for com... ⇲

Network issue

Inconsistent access to games

Fix: Check your internet connection and ensure it is stable. A weak connection can lead to inconsistent access. OR Try logging out and back in... ⇲

Gotham Sports tells user they are out of the country

Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the ap... ⇲

Glitches issue

Glitches and freezes during viewing

Fix: Close all other applications running in the background to free up resources on your device. OR Consider restarting your device to clear a... ⇲

Settings issue

Closed captions turn on automatically

Fix: Check the app settings for any options related to closed captions and disable them if they are set to turn on automatically. OR If the op... ⇲

Installation issue

Requires reinstallation to function

Fix: If the app frequently requires reinstallation, check for any updates to the app in the App Store and install them. OR Try clearing the ap... ⇲

UI issue

Gotham Sports interface clunky and hard to navigate

Fix: Familiarize yourself with the app's layout by exploring all sections. Sometimes, spending a little time can help you understand the navigati... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

93.7%

Good experience

5.4%

Neutral

0.9%

~ from our NLP analysis of 1,446 combined software ratings.

Switch to these Alternatives:

MSG+

New York Rangers Official App

ESPN New York

SNY: Stream Live NY Sports

New York Islanders + UBS Arena

NJ Devils + Prudential Center

YES Network

New York Knicks Official App

Official New York Jets

New York Giants

Private Data Gotham Sports collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

MSG Monthly Subscription: $29.99 The Best of NY Sports All in One Place
Game Pass: $9.99 The Best of NY Sports All in One Place
YES Monthly Subscription: $24.99 The Best of NY Sports All in One Place
YES Monthly Legacy Subscribers: $19.99 YES Monthly Legacy Subscribers
Gotham Monthly Subscription: $41.99 The Best of NY Sports All in One Place
MSG Annual Subscription: $279.99 The Best of NY Sports All in One Place
Gotham Annual Subscription: $359.99 The Best of NY Sports All in One Place
YES Annual Subscription: $239.99 The Best of NY Sports All in One Place
YES Annual Legacy Subscribers: $199.99 YES Annual Legacy Subscribers