fix problems on My File Organizer [iphone]

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—— Run into issues on My File Organizer? Get help pending when official support gets back to you!

My File Organizer
Info:
company: TARMO IT SERVICES
: https://www.tarmoit.com/support
: myfileorganizer.app
Chat with our AI-based My File Organizer Support
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Slow issue

slow response when skipping songs

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by freeing up memory. OR Ensure that... ⇲

slow download speeds

Fix: Switch to a different Wi-Fi network or use cellular data if available to see if download speeds improve. OR Pause other downloads or stre... ⇲
 
Downloads issue

downloads sometimes fail

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal before attempting to dow... ⇲

files not showing up after download

Fix: Refresh the app by closing it and reopening it. This can help the app recognize newly downloaded files. OR Check the download location se... ⇲

thumbnails deleted after re-downloading

Fix: Manually re-add thumbnails for the songs after downloading. This can be done through the app's settings or song information section. OR C... ⇲
 
Audio issue

music stops when phone is locked

Fix: Check the app's background app refresh settings. Go to Settings > My File Organizer and ensure Background App Refresh is enabled. OR Look... ⇲
 
Messages issue

inability to send tracks via email

Fix: Check if the app has a share feature. Look for a share icon or option within the app to send tracks via email or other platforms. OR Expo... ⇲
 
Bugs issue

shuffle button does not work

Fix: Toggle the shuffle option off and on again. Sometimes, simply resetting the shuffle setting can resolve the issue. OR Restart the app to... ⇲

next track does not play automatically

Fix: Check the repeat and shuffle settings to ensure they are configured correctly. Sometimes, these settings can interfere with automatic playba... ⇲

music continues to play after removal from playlist

Fix: Check if there is a setting that allows music to continue playing even after removal from a playlist and disable it if necessary. OR Rest... ⇲
 
Freezing issue

My File Organizer freezes after song finishes

Fix: Update the app to the latest version, as updates often fix bugs that cause freezing issues. OR Try reducing the number of songs in your p... ⇲
 
Ads issue

ads play over files

Fix: Look for an option to purchase an ad-free version of the app or a subscription that removes ads. OR Try using the app in airplane mode to... ⇲
 
Compatibility issue

My File Organizer does not recognize some file types

Fix: Check the supported file formats in the app's documentation or settings. Convert unsupported files to a compatible format using a file conve... ⇲
 
Customization issue

cannot change order of songs

Fix: Check if the app has a 'sort' or 'arrange' feature in the playlist settings. Use this feature to reorder songs as desired. OR Create a ne... ⇲
 
Crashes issue

crashing after iOS updates

Fix: Ensure that My File Organizer is updated to the latest version compatible with your iOS version. Check the App Store for updates. OR If t... ⇲
 
Installation issue

difficult to understand initial setup

Fix: Look for a tutorial or help section within the app that guides you through the setup process step-by-step. OR Search for online guides or... ⇲
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 what users are saying
Good experience
87.9%

Bad experience
7.0%

Neutral
5.1%

~ from our NLP analysis of 6,502 combined software ratings.

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 Private Data My File Organizer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers