fix problems on Mobilio [iphone]

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—— Run into issues on Mobilio? Get help pending when official support gets back to you!

Mobilio
Info:
company: Dolphin Technologies GmbH
: https://www.mobilio.cc/#faq
: www.mobilio.cc
Chat with our AI-based Mobilio Support
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Support issue

No customer support available

Fix: Look for a help or FAQ section within the app. Many apps include self-help resources that can provide answers to common questions. OR Sea... ⇲

No clear information on how to use points

Fix: Look for a tutorial or help section within the app that explains how to use points. This is often found in the settings or help menu. OR... ⇲
 
Crashes issue

Mobilio crashes frequently

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find Mobilio, and select 'Offload App'. This will free up storage a... ⇲
 
Features issue

Marketplace for points is non-existent

Fix: Check the app for any updates or announcements regarding the marketplace. Sometimes features are added in updates, so ensure you have the la... ⇲
 
Bugs issue

Earning algorithm is flawed

Fix: Keep a manual log of your trips and points earned to compare with the app's records. This can help identify discrepancies and provide feedba... ⇲

Inconsistent point accumulation

Fix: Keep a detailed log of your trips and points earned to identify patterns or inconsistencies. This can help you understand how points are bei... ⇲
 
Battery issue

Mobilio drains battery

Fix: Limit background app refresh for Mobilio. Go to Settings > General > Background App Refresh and turn it off for Mobilio to save battery life... ⇲
 
Updates issue

No updates or communication from developers

Fix: Check the app store page for Mobilio for any recent updates or notes from the developers. Sometimes, updates are released without direct com... ⇲
 
Payments issue

Points are worthless

Fix: Reassess how you are using the points. Sometimes, points can be used for discounts or special offers that may not be immediately obvious.... ⇲

No way to transfer funds to bank or PayPal

Fix: Check the app for any options related to cashing out or transferring points. Sometimes, this feature is hidden in the settings or account ma... ⇲
 
Background issue

Mobilio does not work in the background

Fix: Ensure that background app refresh is enabled for Mobilio. Go to Settings > General > Background App Refresh and make sure it is turned on f... ⇲
 
Compatibility issue

Limited functionality with Apple CarPlay

Fix: Check if there are any settings within the Mobilio app that need to be enabled for CarPlay functionality. Sometimes, features need to be act... ⇲
 
Screen issue

Black screen issue when opening app

Fix: Force close the app and reopen it. Swipe up from the bottom of the screen (or double-click the home button) to see all open apps, then swipe... ⇲
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 what users are saying
Good experience
52.8%

Bad experience
30.2%

Neutral
17.0%

~ from our NLP analysis of 53 combined software ratings.

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 Private Data Mobilio collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics