fix problems on SonosTube [iphone]

—— Run into issues on SonosTube? Get help pending when official support gets back to you!

SonosTube

Info:

company: Frontier App Limited

: https://frontierapp.com/contact-us

: frontierapp.com

Chat with our AI-based SonosTube Support

🛠️ Common SonosTube Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SonosTube crashes after entering IP address

Fix: 1. Ensure that you are using the latest version of SonosTube. Go to the App Store, search for SonosTube, and check for updates. If an update... ⇲

Inability to find local Sonos system

Fix: 1. Check that your iPhone is connected to the same Wi-Fi network as your Sonos system. Go to Settings > Wi-Fi and ensure you are on the corr... ⇲

Video issue

Choppy video playback

Fix: 1. Check your internet connection speed. Use a speed test app to ensure you have a stable connection. If your speed is low, consider moving... ⇲

Freezing issue

Videos freeze during playback

Fix: 1. Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check available space. If storage is low,... ⇲

Bugs issue

Autoplay function does not work

Fix: 1. Check the autoplay settings within the app. Go to the settings menu and ensure that autoplay is enabled. 2. Restart the app to see if the... ⇲

SonosTube becomes dysfunctional after reopening

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, selecting SonosTube, and choosing 'Offload App'. This will free up... ⇲

Audio issue

Songs play with no sound

Fix: 1. Check the volume settings on your iPhone. Use the physical volume buttons to increase the volume. 2. Ensure that the mute switch on the s... ⇲

UI issue

Volume control is difficult to use

Fix: 1. Try using the physical volume buttons on your iPhone for more precise control. 2. Check if there are any settings in the app that allow y... ⇲

User interface needs improvement

Fix: 1. Familiarize yourself with the app's layout and features. Sometimes, a learning curve can make navigation seem difficult. 2. Check for any... ⇲

Network issue

Issues with connecting to Sonos

Fix: 1. Ensure that your Sonos system is powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart both your Sonos system and... ⇲

Search issue

No search bar for songs

Fix: 1. Check if there is a menu or icon that allows you to access a search feature. Sometimes it may be hidden in a dropdown or settings menu. 2... ⇲

Syncing issue

Inability to share playlists between devices

Fix: 1. Ensure that you are logged into the same account on both devices. 2. Check if there is a sharing feature within the app settings that nee... ⇲

Loading issue

SonosTube fails to load longer videos

Fix: 1. Check your internet connection speed and stability. If your connection is slow, consider switching to a faster network. 2. Clear the app'... ⇲

Slow issue

Delay in playing tracks

Fix: 1. Check your internet connection and ensure it is stable. Restart your router if necessary. 2. Close any background apps that may be using... ⇲

Settings issue

Settings reset to default without access to other settings

Fix: 1. Check if there is an option to save settings within the app. If not, consider documenting your preferred settings manually. 2. Restart th... ⇲