fix problems on Play SRF [iphone]

—— Run into issues on Play SRF? Get help pending when official support gets back to you!

Play SRF: Streaming TV & Radio

Info:

company: Schweizer Radio und Fernsehen (SRF)

: https://www.srf.ch

Chat with our AI-based Play SRF Support

🛠️ Common Play SRF Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Play SRF stops unexpectedly

Fix: 1. Restart the app: Close the Play SRF app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue per... ⇲

Interface language options limited

Fix: 1. Change device language: Go to Settings > General > Language & Region. Change the iPhone language to one that is supported by the app. Res... ⇲

UI issue

Song titles not visible when phone is closed

Fix: 1. Enable notifications: Go to Settings > Notifications > Play SRF and ensure that notifications are allowed. This may help display song tit... ⇲

Inability to skip to next episode during credits

Fix: 1. Use the app's controls: While the credits are playing, tap on the screen to bring up playback controls. Look for a 'Next' button or swipe... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. Hold down the power button and slide to power off, then turn it back... ⇲

Permissions issue

Content restricted to Switzerland

Fix: 1. Use a VPN: Download a reputable VPN app from the App Store, set it to a Swiss server, and then open the Play SRF app. This may allow you... ⇲

Limited access to online contributions

Fix: 1. Check app settings: Open the Play SRF app and look for any settings related to online contributions or user-generated content. Ensure tha... ⇲

Compatibility issue

Airplay functionality issues

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and the AirPlay device (like Apple TV) are connected to the sam... ⇲

Airplay playback stops when iPad goes to standby

Fix: 1. Change iPad settings: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using AirPlay. OR 2. Use a differe... ⇲

Airplay playback stops when switching apps

Fix: 1. Use Picture-in-Picture: If available, enable Picture-in-Picture mode while using the app. This allows you to continue watching while usin... ⇲

Syncing issue

Playback position not saved correctly

Fix: 1. Check app settings: Open the Play SRF app and look for settings related to playback or history. Ensure that any options for saving playba... ⇲

Playback issue

Content cannot be played

Fix: 1. Check internet connection: Ensure your device is connected to the internet. Try switching between Wi-Fi and mobile data to see if that re... ⇲

Audio issue

Audio and video out of sync

Fix: 1. Restart the app: Close the Play SRF app and reopen it. This can often resolve sync issues. OR 2. Check for updates: Ensure both the ap... ⇲

Updates issue

Missing recent episodes

Fix: 1. Refresh the app: Pull down on the main screen of the app to refresh the content. This may load any missing episodes. OR 2. Check for u... ⇲