fix problems on X-HERO [iphone]

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—— Run into issues on X-HERO? Get help pending when official support gets back to you!

X-HERO
Info:
company: BINGCHUAN NETWORK (HONG KONG) COMPANY LIMITED
: https://www.facebook.com/XHEROIDLE
: x-hero.q1.com
Chat with our AI-based X-HERO Support
   Hello! How can I assist you?  

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Gameplay issue

Limited time for events and rewards

Fix: Set reminders for event start and end times to ensure you participate in limited-time events. This can help you maximize your rewards. OR... ⇲

Game becomes repetitive after initial excitement

Fix: Explore different game modes or challenges that may offer a change of pace and keep the gameplay fresh. Check for any new updates that intro... ⇲

Poor explanation of game mechanics

Fix: Search for online guides or tutorials that explain the game mechanics in detail. Websites like GameFAQs or YouTube can be valuable resources... ⇲

Inconsistent game features

Fix: Check for updates regularly, as developers may fix inconsistencies in future patches. Keeping the app updated can help ensure you have the l... ⇲

Pay-to-win elements create imbalance

Fix: Focus on honing your skills and strategies rather than relying on in-game purchases. Practice can often level the playing field against pay-... ⇲

Confusing integration of different game styles

Fix: Take time to familiarize yourself with each game style by playing through tutorials or beginner levels that explain the mechanics. OR Loo... ⇲
 
Payments issue

Lack of clear progression without spending money

Fix: Focus on completing daily quests and participating in events to earn in-game currency and rewards without spending real money. This can help... ⇲

High cost of in-app purchases

Fix: Set a budget for in-app purchases and stick to it. Consider waiting for sales or special promotions that may offer discounts on in-game item... ⇲
 
Bugs issue

Frequent glitches and bugs

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates and... ⇲
 
Support issue

Customer service is unresponsive

Fix: Utilize in-game support features if available, as they may provide quicker responses than email. Look for a help or support section in the a... ⇲
 
Network issue

Unstable network issues during gameplay

Fix: Ensure you have a stable internet connection by switching to Wi-Fi if possible, or moving closer to your router. Restart your router if nece... ⇲
 
Account issue

Frequent account lockouts after refunds

Fix: Avoid requesting refunds unless absolutely necessary, as this can lead to account lockouts. If you must request a refund, ensure you underst... ⇲

Difficulty in recovering lost accounts or progress

Fix: Regularly back up your account information and link it to a secure email or social media account to facilitate recovery. OR If you lose a... ⇲
 
Ads issue

Excessive ads for in-game purchases

Fix: If the ads are intrusive, consider adjusting your in-game settings to limit notifications or ads if such options are available. OR Take b... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
64.2%

Bad experience
34.2%

Neutral
1.6%

~ from our NLP analysis of 22,955 combined software ratings.

 Switch to these Alternatives:
Epic War:Collect Balls
Hero Clash
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Kingdom Guard:Tower Defense TD
Mob Control
Stunt Rails
Riddle Labs
Air Support!
Town Rush
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 Private Data X-HERO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Mini Pack1: $0.99 Get 50 diamonds, extra 50 at 1st purchase
  2. Mini Pack4: $4.99 Get 250 diamonds, extra 250 at 1st purchase
  3. Mini Pack2: $1.99 Get 100 diamonds, extra 100 at 1st purchase
  4. Medium Pack1: $9.99 Get 500 diamonds, extra 500 at 1st purchase
  5. Medium Pack4: $24.99 Get 1250 diamonds, extra 1250 at 1st purchase
  6. Medium Pack3: $19.99 Get 1000 diamonds, extra 1000 at 1st purchase
  7. Mini Pack3: $2.99 Get 150 diamonds, extra 150 at 1st purchase
  8. Big Pack1: $49.99 Get 2500 diamonds, extra 2500 at 1st purchase
  9. Big Pack3: $99.99 Get 5000 diamonds, extra 5000 at 1st purchase
  10. Medium Pack5: $29.99 Get 1500 diamonds, extra 1500 at 1st purchase