fix problems on Hero Clash [iphone]

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—— Run into issues on Hero Clash? Get help pending when official support gets back to you!

Hero Clash
Info:
company: 9z Games(HK)
: https://www.facebook.com/Hero-Clash-102710349318967
: xgame-ea.q1.com
Chat with our AI-based Hero Clash Support
   Hello! How can I assist you?  

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Payments issue

High dependency on microtransactions

Fix: Set a budget for in-game purchases and stick to it. Focus on earning in-game currency through gameplay rather than spending real money. Look... ⇲
 
Gameplay issue

Slow progression without spending money

Fix: Prioritize daily and weekly quests that offer the best rewards for your time investment. Focus on completing these tasks to maximize your pr... ⇲

Long and unskippable tutorials

Fix: Take notes during the tutorial to help you remember key mechanics and strategies, which can make the learning process more efficient and les... ⇲

Inconsistent gameplay experience

Fix: Try to identify patterns in when the gameplay feels inconsistent. This could be related to server load times or specific game modes. Adjust... ⇲

Frustrating resource depletion

Fix: Plan your resource usage carefully. Keep track of what resources are most critical for your gameplay and prioritize their conservation durin... ⇲

Merging of servers affecting player rankings

Fix: Stay informed about server merges by following official announcements. This can help you prepare for changes in rankings and adjust your str... ⇲

Lack of clarity in game mechanics

Fix: Consult online guides or community forums that explain game mechanics in detail. Many players share their insights and strategies that can c... ⇲

Repetitive gameplay

Fix: Set personal challenges or goals within the game to make your experience more engaging. For example, try to complete certain tasks using onl... ⇲

Difficulty in upgrading characters

Fix: Focus on completing missions or quests that provide upgrade materials as rewards. Prioritize these tasks to gather resources more efficientl... ⇲

Limited interaction in certain game modes

Fix: Explore all available game modes to find those that offer more interaction. Engaging with different modes can enhance your overall experienc... ⇲

Confusing dual game structure

Fix: Take time to familiarize yourself with each aspect of the dual game structure. Create a cheat sheet or reference guide for yourself to clari... ⇲
 
Glitches issue

Glitches and bugs affecting gameplay

Fix: Keep your game updated to the latest version, as updates often include bug fixes. Check the app store for updates regularly and install them... ⇲
 
Support issue

Poor customer service response

Fix: Document your interactions with customer service, including dates and content of your inquiries. This can help you track your requests and f... ⇲

Threatening messages from support after refund requests

Fix: Keep a record of all communications with support, including dates and content. This documentation can be useful if you need to escalate the... ⇲
 
Bugs issue

Unresolved technical issues

Fix: Regularly check for updates and patches that may address technical issues. Keeping your game updated can resolve many common problems. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.5%

Bad experience
16.5%

Neutral
2.0%

~ from our NLP analysis of 6,797 combined software ratings.

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 Private Data Hero Clash collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. PACKAGE 2: $1.99 Purchase for PACKAGE 2
  2. PACKAGE 1: $0.99 Purchase for PACKAGE 1
  3. PACKAGE 4: $4.99 Purchase for PACKAGE 4
  4. PACKAGE 5: $9.99 Purchase for PACKAGE 5
  5. PACKAGE 8: $24.99 Purchase for PACKAGE 8
  6. PACKAGE 3: $2.99 Purchase for PACKAGE 3
  7. PACKAGE 7: $19.99 Purchase for PACKAGE 7
  8. PACKAGE 11: $49.99 Purchase for PACKAGE 11
  9. PACKAGE 13: $99.99 Purchase for PACKAGE 13
  10. PACKAGE 9: $29.99 Purchase for PACKAGE 9