fix problems on AT [iphone]

—— Run into issues on AT ? Get help pending when official support gets back to you!

AT Mobile

Info:

company: Auckland Transport

: https://at.govt.nz/about-us/contact-us/

: www.at.govt.nz

Chat with our AI-based AT Support

🛠️ Common AT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Address does not populate for non-residents

Fix: If you are a non-resident and the address field does not populate, try entering your address manually. Make sure to include all relevant det... ⇲

Cannot login as a tourist

Fix: Ensure that you are using the correct login credentials. If you are a tourist, check if the app has a 'Guest' or 'Tourist' login option. If... ⇲

Loading issue

Long loading times on international cell service

Fix: To improve loading times, switch to a Wi-Fi connection if available. This can significantly enhance the speed and reliability of the app's p... ⇲

Registration issue

Requires a New Zealand address for registration

Fix: If you do not have a New Zealand address, try using a temporary address of a hotel or accommodation where you are staying. Many hotels have... ⇲

Bugs issue

Inaccurate bus timetables

Fix: If you notice inaccuracies in bus timetables, cross-reference the information with local transport websites or apps that provide real-time u... ⇲

Bus frequency information is incorrect

Fix: To address incorrect bus frequency information, check the official website of the bus service for the most current schedules. This can provi... ⇲

UI issue

AT navigation is difficult

Fix: Familiarize yourself with the app's layout by exploring the menus and options. Look for a tutorial or help section within the app that can g... ⇲