fix problems on AwoX SmartCONTROL [iphone]

—— Run into issues on AwoX SmartCONTROL? Get help pending when official support gets back to you!

AwoX SmartCONTROL

Info:

company: AwoX

: http://www.awox.com

: www.awox.com

Chat with our AI-based AwoX SmartCONTROL Support

🛠️ Common AwoX SmartCONTROL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Customization options for color streams are limited

Fix: Explore the app settings to see if there are any hidden options for color customization. Sometimes, advanced settings can be found in the ap... ⇲

Can only connect one device to each lamp

Fix: If you need to control multiple devices, consider using a smart hub that can manage multiple connections to the same lamp. This can allow yo... ⇲

Audio issue

Bluetooth music playback stops when using certain features

Fix: Try disabling other features that may be using Bluetooth simultaneously. For example, if you are using a color stream or timer, turn those o... ⇲

Network issue

Long setup time and connectivity issues

Fix: Before starting the setup, ensure that your phone's Bluetooth is turned on and that you are within close proximity to the lamp. This can hel... ⇲

Compatibility issue

Cannot connect to Alexa

Fix: Ensure that your AwoX SmartCONTROL app is linked to your Alexa account. Go to the Alexa app, navigate to 'Skills & Games', and search for Aw... ⇲

AwoX SmartCONTROL is broken on certain iOS devices

Fix: Check for any available updates for the AwoX SmartCONTROL app in the App Store. Developers often release updates to fix bugs and improve com... ⇲

Cannot connect to iPad app for light control

Fix: Check if the iPad app is updated to the latest version. Go to the App Store and look for updates for the AwoX SmartCONTROL app. OR If the... ⇲

AwoX SmartCONTROL does not work on specific iPhone models

Fix: Check the app's compatibility requirements in the App Store to ensure your iPhone model meets the necessary specifications. OR If your iP... ⇲

Bugs issue

Proximity sensor does not work

Fix: Check if the proximity sensor is enabled in the app settings. Sometimes, features can be toggled off by default, so ensure it is turned on.... ⇲

Can control neighboring bulbs

Fix: Ensure that your bulbs are set to different channels or groups in the app settings. This can help prevent interference between neighboring b... ⇲

Settings issue

Timers are confusing and do not function properly

Fix: Review the timer settings in the app carefully. Make sure you are setting the correct time and that the time zone is set correctly in your a... ⇲

Account issue

Mandatory cloud account creation required

Fix: If you are uncomfortable with creating a cloud account, check if there are any local control options available in the app that do not requir... ⇲

Updates issue

Post-update connectivity issues with light control

Fix: After an update, restart both your phone and the lamp to refresh the connection. This can often resolve connectivity issues that arise after... ⇲

Syncing issue