fix problems on Home + Control [iphone]

—— Run into issues on Home + Control? Get help pending when official support gets back to you!

Home + Control

Info:

company: Legrand - Netatmo – Bticino

: https://www.legrand.fr/nous-contacter

: www.legrand.fr

Chat with our AI-based Home + Control Support

🛠️ Common Home + Control Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot define switch type when adding

Fix: When adding a new switch, ensure you are following the correct steps in the app. Go to the 'Add Device' section, and look for any options th... ⇲

Arbitrary numbering for devices

Fix: To manage device numbering, you can manually rename devices after adding them. Go to the device settings, select the device, and look for an... ⇲

Bugs issue

Dimmer controls do not work with push button dimmers

Fix: Check if the push button dimmers are compatible with the app. Refer to the product specifications to ensure compatibility. If they are compa... ⇲

Scheduling feature does not work consistently

Fix: Ensure that your device's time zone settings are correct. If the time zone is incorrect, the scheduling feature may not function as expected... ⇲

Home + Control has bugs with measurement units

Fix: If you encounter bugs with measurement units, try restarting the app or your device to see if that resolves the issue. Sometimes, a simple r... ⇲

Syncing issue

Home + Control does not show connected product

Fix: Ensure that your device is connected to the same Wi-Fi network as the app. If they are on different networks, the app may not be able to det... ⇲

Account issue

Painful account setup process

Fix: To simplify the account setup process, ensure you have all necessary information ready before starting. This includes a valid email address... ⇲

Security issue

Horrible password validation system

Fix: When creating a password, ensure it meets the app's requirements (e.g., length, special characters). If the validation system is too strict,... ⇲

Settings issue

Cannot manage existing accessories without adding new ones

Fix: Check if there is an option in the app settings to view or manage existing accessories. Sometimes, these options are hidden under different... ⇲

Cannot delete all heating schedules

Fix: Look for an option in the app settings that allows you to manage or delete schedules. If there is no direct option to delete all, you may ne... ⇲

Compatibility issue

Temperature scale support needed

Fix: Check the app settings to see if there is an option to change the temperature scale from Celsius to Fahrenheit or vice versa. This is often... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

80.9%

Bad experience

12.8%

Neutral

6.4%

~ from our NLP analysis of 94 combined software ratings.

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Private Data Home + Control collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics