fix problems on Comera [iphone]

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—— Run into issues on Comera? Get help pending when official support gets back to you!

Comera
Info:
company: Comera Technology LLC
: https://mycomera.com
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Features issue

Missing group calling/video calling feature

Fix: 1. Check for any app updates in the App Store. 2. If an update is available, download and install it. 3. After updating, check if the group... ⇲
 
Notifications issue

Missed calls not showing in notifications

Fix: 1. Go to 'Settings' on your iPhone. 2. Tap on 'Notifications'. 3. Find and select the Comera app. 4. Ensure that 'Allow Notifications' is tu... ⇲

Notifications for received calls not working

Fix: 1. Go to 'Settings' > 'Notifications' > Comera. 2. Ensure that 'Allow Notifications' is enabled and that the alert style is set to 'Banners'... ⇲
 
Audio issue

Audio issues during screen sharing

Fix: 1. Ensure that your microphone permissions are enabled for the Comera app. Go to 'Settings' > 'Privacy' > 'Microphone' and toggle on Comera.... ⇲

No sound on speakerphone feature

Fix: 1. Check the volume settings by pressing the volume up button during a call. 2. Ensure that the speakerphone option is selected during the c... ⇲
 
Video issue

Video calls are pixilated and laggy

Fix: 1. Check your internet connection speed using a speed test app. 2. If the speed is low, try moving closer to your Wi-Fi router or switching... ⇲
 
Registration issue

Problems registering phone number

Fix: 1. Ensure that you are entering the correct phone number format, including the country code. 2. Restart the app and try registering again.... ⇲
 
Login issue

OTP not received for login

Fix: 1. Check your phone's signal strength and ensure you are in an area with good reception. 2. Wait a few minutes and request the OTP again.... ⇲
 
Network issue

Bad connection for video calls

Fix: 1. Check your internet connection speed and stability. 2. If using Wi-Fi, try switching to a wired connection or moving closer to the router... ⇲
 
UI issue

UI changes are unappealing

Fix: 1. Explore the app settings to see if there are options to customize the UI or themes. 2. Provide feedback within the app if there is an opt... ⇲
 
Camera issue

Camera opens randomly during voice calls

Fix: 1. Check for any app updates in the App Store and install them. 2. Restart the Comera app to see if the issue persists. OR 1. Go to 'Sett... ⇲
 
Compatibility issue

Comera not supporting calls on mobile internet

Fix: 1. Check your mobile data settings by going to 'Settings' > 'Cellular' and ensure that Comera is allowed to use mobile data. 2. Restart the... ⇲
 
Updates issue

Contacts not visible after update

Fix: 1. Go to 'Settings' > 'Privacy' > 'Contacts' and ensure that Comera has permission to access your contacts. 2. Restart the app to see if the... ⇲
 
Screen issue

Need for iPad screen support

Fix: 1. Check for any updates in the App Store that may include iPad support. 2. If available, download and install the update. OR 1. Use the... ⇲
 
Support issue

Delayed support response for issues

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing support. 2. Document yo... ⇲
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 what users are saying
Good experience
75.7%

Bad experience
16.2%

Neutral
8.0%

~ from our NLP analysis of 511 combined software ratings.

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 Private Data Comera collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data