fix problems on Anime Expo Official [iphone]

—— Run into issues on Anime Expo Official? Get help pending when official support gets back to you!

Anime Expo Official

Info:

company: SPJA

: http://www.anime-expo.org/mobile-app/

: www.anime-expo.org

Chat with our AI-based Anime Expo Official Support

🛠️ Common Anime Expo Official Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications issue persists

Fix: Go to your iPhone's Settings, scroll down and select 'Anime Expo Official'. Ensure that 'Allow Notifications' is enabled. If it is already e... ⇲

Cannot drop out of notifications

Fix: To manage notifications, swipe down from the top of your screen to access the Notification Center. Find the Anime Expo notifications, swipe... ⇲

Updates issue

Anime Expo Official not updated for video programming

Fix: Check the App Store for any available updates for the Anime Expo Official app. Open the App Store, tap on your profile icon at the top right... ⇲

Search issue

Cannot search by room

Fix: If the search function is not working, try restarting the app. Close it completely and then reopen it to see if the search feature becomes f... ⇲

UI issue

UI is outdated and rough

Fix: While you cannot change the UI directly, you can try adjusting your device's display settings. Go to Settings > Display & Brightness and exp... ⇲

Video issue

Video on demand didn't work

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the video plays on one but not the oth... ⇲

Compatibility issue

Anime Expo Official didn't connect to Apple TV

Fix: Ensure that both your iPhone and Apple TV are connected to the same Wi-Fi network. Go to Settings on your iPhone, tap on Wi-Fi, and confirm... ⇲

Customization issue

Limited reminder options for events

Fix: Check the app settings for any options related to reminders. Go to the settings within the app and look for event reminder settings to see i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.9%

Bad experience

2.0%

Neutral

1.2%

~ from our NLP analysis of 863 combined software ratings.

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HIDIVE

Private Data Anime Expo Official collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics